Disaster Shelter Volunteer Deployment Opportunity - Aberdeen MD

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ORGANIZATION: American Red Cross - National Capital & Greater Chesapeake Region



The Shelter (SH) Service Associate (SA) is a temporary position assigned to work in person in a Red Cross shelter before, during and/or after a disaster event. Shelter Service Associates complete tasks necessary for shelter operations and interacts with clients to ensure their needs are met. Shelter Service Associates support the day-to-day activities within a shelter, which can include working in reception, registration, feeding, dormitory, information or other areas within a shelter.


Responsibilities vary depending on assignment.

· May include providing support to one or more of the following areas within the shelter:

o reception

o registration

o dormitory

o feeding

o information

o supply

· Provide excellent customer service to clients

· Complete the required virtual self-paced training (3.5 hours of training total)

Time Commitment

· Once trained, and upon request, this would be for a consecutive 14-day deployment.

· This role is for those able and interested in deploying outside of our region to other parts of the country that may need support. The path of a given disaster will determine where Red Cross' precise volunteer needs lie. Accepting this position means that:

o you have the interest and ability to travel outside of our region to help with a major disaster.

o You have 14 consecutive days to do so

o You are comfortable in-person (COVID vaccination strongly recommended)

o You understand, depending on the disaster, that hardships may apply, such as sleeping in a staff shelter.



· Willing and able to volunteer in person in a disaster shelter before, during and/or after a disaster event.

· Ability to work in a continuously changing environment in which work priorities may change frequently.

· Comfortable interacting with people from various diverse background whose lives have been disrupted and many are presenting immediate needs.

· Comfortable working in a team environment as a frontline worker under the direction of a Supervisor

· Ability to lift / carry 20 lbs. multiple times per shift.

· Ability to stand and/or sit for two-hour periods and walk for two miles during a shift.

· Ability to walk on uneven terrain.

· Ability to work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.

· Ability to climb two or more flights of stairs.

· Ability to speak clearly on phone and in person.

· Ability to work for long periods on computer and/or reading small print and/or writing.

· Valid Driver’s License (required for Divisional and National Deployments)

· Minimum 18 years of age

· Available to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long)

· Willing to complete 3.5 hours of virtual self-paced training required for position

· Ability to read, write, and follow verbal and written instructions in English

190 More opportunities with American Red Cross - National Capital & Greater Chesapeake Region

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About American Red Cross - National Capital & Greater Chesapeake Region


4700 Mt. Hope Drive, Baltimore, MD 21215, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to a service member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.


Crisis Support
Disaster Relief
Emergency & Safety
Crisis Support, Disaster Relief, Emergency & Safety


We'll work with your schedule.


Multiple locations Aberdeen, MD 21001



  • Disaster Relief Care & Shelters
  • Administrative Support
  • Data Entry
  • Disaster Response
  • Basic Computer Skills


  • People 55+


  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 4-, 6- 8- or 12- hour shifts. Single shifts acceptable.

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