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Help those affected by wildfires as a Disaster Service Associate!

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American Red Cross Central California Region

The Shelter Service Associate is a temporary position assigned to work in person in a Red Cross shelter before, during and/or after a disaster event. Shelter Service Associates complete tasks necessary for shelter operations and interacts with clients to ensure their needs are met. Shelter Service Associates support the day-to-day activities within a shelter, which can include working in reception, registration, feeding, dormitory, information or other areas within a shelter.

Key Responsibilities:

  • May include providing support to one or more of the following areas within the shelter:
  • reception
  • registration
  • dormitory
  • feeding
  • information
  • supply
  • Provide excellent customer service to clients
  • Complete the required virtual self-paced training (3.5 hours of training total)

Qualifications:

  • Willing and able to volunteer in person in a disaster shelter before, during and/or after a disaster event.
  • Ability to work in a continuously changing environment in which work priorities may change frequently.
  • Comfortable interacting with people from various diverse background whose lives have been disrupted and many are presenting immediate needs.
  • Comfortable working in a team environment as a frontline worker under the direction of a Supervisor
  • Ability to lift / carry 20 lbs. multiple times per shift.
  • Ability to stand and/or sit for two-hour periods and walk for two miles during a shift.
  • Ability to walk on uneven terrain.
  • Ability to work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.
  • Ability to climb two or more flights of stairs.
  • Ability to speak clearly on phone and in person.
  • Ability to work for long periods on computer and/or reading small print and/or writing.
  • Valid Driver’s License (required for Divisional and National Deployments)
  • Minimum 18 years of age
  • Available to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long)
  • Willing to complete 3.5 hours of virtual self-paced training required for position
  • Ability to read, write, and follow verbal and written instructions in English

Time Commitment:

  • Local/Regional: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.
  • Beyond region: Minimum of 14 days working 8- or 12-hour shifts

Training Requirements:

See the Disaster Responder Training Requirements document for current training requirements for Shelter Service Associate (MC/SH/SA).

Find out more at www.redcross.org/volunteertoday or email jennifer.samaritan@redcross.org

Ready to Make a Difference? Here's How to Get Started!

  1. Go to redcross.org/volunteertoday to complete our online application. It takes less than 10 minutes!
  1. A member of our team will get in touch. Taking the time for a personal conversation enables us to match you with a role that will be both meaningful and enjoyable.
  1. We’ll provide all necessary training to ensure you can be successful in your volunteer role.

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About American Red Cross Central California Region

Location:

1300 W. Shaw Ave., Ste. 4B, Fresno, CA 93711, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Types of volunteer opportunities may include:

Boots on the Ground -- Your role could be to respond to home fires and other emergencies in your community, conduct in-home smoke alarm installations, or working in a wildfire shelter providing safe accommodations.

Instructor/Presenter positions to deliver education programs focused on preparedness, disasters and how to "Be Red Cross Ready" to adults and youth.

Working behind the Scenes positions include Keep the Red Cross Running -- Your role could be administrative/office support, scheduling shifts for your fellow volunteers, or logistics management to ensure disaster relief operations have the necessary supplies and equipment.

Lead the Way -- "Leadership" volunteers guide our efforts, inspire our volunteers and hold us accountable to the highest standards. Your role could be to lead a small team of fellow volunteers, act as an advisor to a Red Cross Club for youth, or support local Red Cross services by joining an advisory board or the Board of Directors.

Tell the Red Cross Story -- Communications & Outreach volunteers educate the public about Red Cross services and stories in your community. By getting our message out, you'll educate people in need about how we can help, while attracting volunteers and donors to the mission.

You can make a difference today at by becoming a volunteer at redcross.org/volunteer

Community
Crisis Support
Disaster Relief

WHEN

We'll work with your schedule.

WHERE

5035 Gilmore AveBakersfield, CA 93308

(35.38944,-119.05822)
 

SKILLS

  • Disaster Relief Care & Shelters
  • Disaster Response

GOOD FOR

N/A

REQUIREMENTS

  • Local/Regional: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.  Beyond region: Minimum of 14 days working 8- or 12-hour shi

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