• 30 people are interested
 

Prosthetics Department - Front Desk Volunteer

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ORGANIZATION: Minneapolis VA Health Care System

  • 30 people are interested
Dept of Veterans Affairs

The Prosthetics Department at the Minneapolis VA is looking for individuals with outstanding customer service skills. These Volunteers greet and direct Veteran patients when they first arrive to the department. Individuals should have attention to detail, can work independently, generally mobile in order to move around the stock room, can lift up to 25 pounds and their customer service skills carry over to the phone as well.

Volunteers will:
Greet and assist patients as they arrive to the department including giving Veterans directions on using the sign-in kiosk.
Retrieve inventory from stock area to provide to the patients.
Gather equipment in stockroom for delivery out to patients.
Assist in light office duties such as putting together mailings, faxing, answering/transferring phone calls and restocking inventory areas.
Learn the basics of provided items (such as walkers, wheelchairs, etc.) so that they can answer questions a patient may have such as how to apply the breaks on a wheelchair.

Current openings for this position are:
Morning shifts 8:00am-12:00pm
Afternoon shifts 12:30pm-4:30pm
Tuesdays
Wednesdays
Thursdays
Fridays

VHA Directive 1193 and VA Handbook 5019 requires that Volunteers in this role have a documented COVID-19 vaccine and Flu vaccine.

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About Minneapolis VA Health Care System

Location:

One Veterans Drive, Minneapolis, MN 55417, US

Mission Statement

To fulfill President Lincoln's promise "To care for him who shall have borne the battle, and for his widow, and his orphan" by serving and honoring the men and women who are America’s veterans.

Description

Minneapolis VA Health Care System is a teaching hospital providing a full range of patient care services with state-of-the-art technology, as well as education and research. Comprehensive health care is provided through primary care, tertiary care and long-term care in areas of medicine, surgery, psychiatry, physical medicine and rehabilitation, neurology, oncology, dentistry, geriatrics and extended care. The Minneapolis VA Health Care System provides for the health care needs of Veterans in Minnesota and western Wisconsin.

We have a wide variety of volunteer opportunities throughout the Medical Center. Posted here are just a few of the open opportunities we currently have. Please contact us for further information or to inquire about other opportunities available.

612-467-2050
VHAMINVOL@va.gov

Thank you,
The Center for Development & Civic Engagement (formerly Voluntary/Community Resource Service)

CAUSE AREAS

Community
Health & Medicine
Veterans & Military Families
Community, Health & Medicine, Veterans & Military Families

WHEN

We'll work with your schedule.

WHERE

1 Veterans DriveMinneapolis, MN 55417

(44.90303,-93.20504)
 

SKILLS

  • Customer Service
  • People Skills
  • Verbal / Written Communication
  • Office Reception
  • Veteran Care
  • Problem Solving

GOOD FOR

N/A

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Minimum of 4 hours a week for a minimum of 6 months.

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