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Recovery Care Service Associate - Ross County

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American Red Cross - Ohio

Responsibilities: Conduct follow-up for clients within 72 hours of the case being opened by Disaster Action Team or
May also conduct Intake and provide Financial Assistance to qualified clients if the case was not opened
by DAT

- Conduct Follow-up and Recovery Planning Services
- Provide Internal Referrals and External Referrals.
- Assist with problem-solving and advocacy upon request
- Use RC Care to document services according to the Client Care Program Standards and Procedures
and RC Care Job Tools.

- Services may be provided in person or virtually.
- Work with community recovery partners to plan for community recovery needs and long-term
recovery activities.
- May also have a REC/CARE/SA GAP in addition to a steady-state role.

Qualifications: Preferred qualifications:
- Able to treat clients with care, comfort, and concern.
- Demonstrated commitment to the mission of the American Red Cross.
- Demonstrated ability to work well in stressful situations and in a team-oriented setting.
- Demonstrated interest in learning about community resource organizations.
- Treats people equitably and works effectively with diverse populations
- Comfortable with technology

Relationships: Works with Recovery Team Leaders and Members

Development Opp: Based on skill and interests, become a Recovery Team Leader or get a GAP and deploy nationally

Training: Required:
- Disaster Cycle Services: An Overview
- RC Care: Caseworker Curriculum
- Client Care Program Overview
- Detailed Damage Assessment for Disaster Action Team Response Operations
- Client Care Program: Disaster Client Intake
- Client Care Program: Conducting Follow-up
- Client Care Program: Recovery Planning
- Client Care Program: Providing Referrals
- Shelter Resident Transition with RC Care
- Everyone is Welcome
- Concept of Operations Basics

Psychological First Aid: Helping Others in Times of Stress

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About American Red Cross - Ohio


995 E. Broad Street, Columbus, OH 43205, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


We're in local communities every day, helping people prepare for, respond to and recover from emergencies. When emergencies strike, people need help. A fire leaves a family homeless. A heart attack threatens a life. A tornado flattens homes, schools and businesses. A military family needs to be connected. A young child needs a blood transfusion. They need the Red Cross.

How do we empower so many of our neighbors to respond to emergencies? By mobilizing the power of volunteers and the generosity of donors. We can't turn heartbreak into hope without your help!

Disaster Relief


Thu Aug 05, 2021 - Wed Nov 03, 2021


181 North Bridge StreetChillicothe, OH 45601



  • Disaster Response




  • Background Check
  • Orientation or Training

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