26 people are interested
Compassionate Contact Corps Volunteer
ORGANIZATION: Minneapolis VA Health Care System
Please visit the new page to apply.
26 people are interested
CCC (Compassionate Contact Corps) Volunteers provide telephone conversation with homebound Veterans seeking connection as well as provide support and communication to the Veteran's Caregiver.
This is a community based assignment where the Volunteer will utilize a quiet, private area generally within their own home to call the Veteran/Caregiver.
Ideally CCC Volunteers have good people skills and excellent communication/listening skills. They are emotionally mature, positive and service-orientated. Will be sensitive to the needs of Veterans/Caregivers in stressful situations. Volunteers are responsible for using their own telephone which will be in good working order, will use a clear voice, have good listening skills, are compassionate and have the ability to work independently. Ability to maintain privacy and confidentiality a must as mandated by HIPAA.
Once matched with a Veteran/Caregiver, the Volunteer will schedule and participate in regular telephone visits conversing with the Veteran/Caregiver at a mutually agreed upon day/time (generally 10-60 minutes per phone call at a minimum of once a week). Volunteers will report any problems or concerns conveyed by the Veteran and/or Caregiver to the CCC Coordinator who works as the liaison to the Veteran's primary care team.
With current OSHA and VA safety policies and procedures during the COVID pandemic, all Volunteers are required to wear a medical face mask when in the facility. VHA Directive 1193 and VA Handbook 5019 requires that Volunteers in this role have a documented COVID-19 vaccine and Flu vaccine.
About Minneapolis VA Health Care System
One Veterans Drive, Minneapolis, MN 55417, US
To fulfill President Lincoln's promise "To care for him who shall have borne the battle, and for his widow, and his orphan" by serving and honoring the men and women who are America’s veterans.
Minneapolis VA Health Care System is a teaching hospital providing a full range of patient care services with state-of-the-art technology, as well as education and research. Comprehensive health care is provided through primary care, tertiary care and long-term care in areas of medicine, surgery, psychiatry, physical medicine and rehabilitation, neurology, oncology, dentistry, geriatrics and extended care. The Minneapolis VA Health Care System provides for the health care needs of Veterans in Minnesota and western Wisconsin.
We have a wide variety of volunteer opportunities throughout the Medical Center. Posted here are just a few of the open opportunities we currently have. Please contact us for further information or to inquire about other opportunities available.
The Center for Development & Civic Engagement (formerly Voluntary/Community Resource Service)
1 Veterans DriveMinneapolis, MN 55417
September 2, 2022
- Customer Service
- People Skills
- Relationship Building
- Verbal / Written Communication
- Driver's License Needed
- Background Check
- Must be at least 18
- Orientation or Training
- Minimum of one call per week per Veteran on caseload - call lasting anywhere from 10-60 minutes depending on the Veteran/Caregiver need that week.
- Onboarding is a two step process requiring potential Volunteers make two trips to the Minneapolis VA Medical Center - initial trip for interviewing and paperwork; second trip for VAVS orientation.