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  • 11 people are interested
 

MyHealtheVet Volunteer

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ORGANIZATION: Minneapolis VA Health Care System

  • 11 people are interested

MHV Volunteers are essential in supporting the registration, enrollment and patient education of use of the Patient Portal, MyHealtheVet, and other Veteran specific technologies.

MHV Volunteers ideally possess moderate computer skills, basic knowledge of alternate devices (cell phones/tablets), have an interest in Veteran education and possess friendly, calm, patient customer service skills. They are willing to participate in outreach opportunities within the Medical Center and occasionally outside VA outreach events. They will protect PHI/PII at all times.

MHV Volunteers will assist Veterans with MHV portal registration, guide how to upgrade and authenticate their MHV account, assist with MHV password resets and troubleshooting and will provide education on using the MHV portal including ordering VA medications, viewing/requesting/scheduling a VA appointment, sending/opening/replying to secure messages and how to find their VA generated health records, labs, tests and procedures.

With current OSHA and VA safety policies and procedures during the COVID pandemic, all Volunteers are required to wear a medical face mask. VHA Directive 1193 and VA Handbook 5019 requires that Volunteers in this role have a documented COVID-19 vaccine and Flu vaccine.

Current openings for MHV Volunteers are:

Monday morning. Either 8 am to 12 noon or 9 am to 1 pm

Friday Mornings. Either 8 am to 12 noon or 9 am to 1 pm

Friday Afternoons. Either 11am to 3 pm or 12 noon to 4 pm

23 More opportunities with Minneapolis VA Health Care System

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About Minneapolis VA Health Care System

Location:

One Veterans Drive, Minneapolis, MN 55417, US

Mission Statement

To fulfill President Lincoln's promise "To care for him who shall have borne the battle, and for his widow, and his orphan" by serving and honoring the men and women who are America’s veterans.

Description

Minneapolis VA Health Care System is a teaching hospital providing a full range of patient care services with state-of-the-art technology, as well as education and research. Comprehensive health care is provided through primary care, tertiary care and long-term care in areas of medicine, surgery, psychiatry, physical medicine and rehabilitation, neurology, oncology, dentistry, geriatrics and extended care. The Minneapolis VA Health Care System provides for the health care needs of Veterans in Minnesota and western Wisconsin.

We have a wide variety of volunteer opportunities throughout the Medical Center. Posted here are just a few of the open opportunities we currently have. Please contact us for further information or to inquire about other opportunities available.

612-467-2050
VHAMINVOL@va.gov

Thank you,
The Center for Development & Civic Engagement (formerly Voluntary/Community Resource Service)

CAUSE AREAS

Computers & Technology
Health & Medicine
Veterans & Military Families
Computers & Technology, Health & Medicine, Veterans & Military Families

WHEN

We'll work with your schedule.

WHERE

1 Veterans DriveMinneapolis, MN 55417

(44.90206,-93.20456)
 

SKILLS

  • Customer Service
  • Basic Computer Skills
  • Healthcare
  • Veteran Care
  • People Skills
  • Verbal / Written Communication

GOOD FOR

  • People 55+

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Minimum of 4 hours a week for a minimum of 6 months

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