Foster Mentor Coordinator

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Description: Louie’s Legacy can only save so many lives because of our stellar foster network. The Foster Mentor Coordinator connects new or inexperienced fosters with a more experienced Foster Mentor. Mentors guide fosters through the process and are their primary point of contact. Additionally, Mentor Coordinators support our Mentors and keep the pulse on the Mentor / Mentee relationship.

• Reports To: Foster and Adoption Manager.
• Location of Work: Remote.
• Schedule: Days/hours vary based on the number of animals in care and the availability of your peers.
• Time Commitment: Approximately 3-5 hours per/wk. We request a minimum of 3 months in this role.

Core Responsibilities:

1) Foster Mentor Team Support:

• Match new and/or inexperienced fosters with an experienced, knowledgeable foster Mentor.
• Review the schedule and expectations with all new Mentors
• Work with Mentors who may need to improve their communication skills
• Contact mentees directly for any additional support they may need
• Follow up with foster mentors on the progress of new fosters.
• Report any issues to the Foster and Adoption Manager
• Maintain consistent notes for all mentors and mentees in the database.

2) Communication

• Work closely with the Adoption and Foster Manager, Foster Coordinator, and peers.
• Respond to all emails, FB posts, and Slack messages in a timely and professional manner.
• Work with new fosters and mentors to offer solutions to challenging situations.
• Actively monitor the Mentee / Mentor relationship to ensure both experiences are rewarding.
• Evaluate the Foster Mentor process and make suggestions for improvements.

Qualifications: Are you?

• A positive and professional teammate?
• An animal lover, committed to saving the lives of animals in need?
• An equally good people-person?
• Willing to learn about animal behavior and a wide variety of situations a foster may encounter.
• An excellent communicator?
• Cool under pressure, able to calmly navigate high-pressure situations?
• Able to engage in discussions with others about commitments.
• Extremely organized?
• Willing to gain a deep understanding of the fostering process?

o We prefer that you foster with our rescue.

• Willing to maintain open, honest, and frequent communications.
• Familiar with Google Sheets, Slack, and/or other administrative and data entry systems?
• Have access to a phone, computer, and internet access?

If this sounds like you, please help Louie’s Legacy achieve our Vision to help rescue more animals, more efficiently, by working in a positive, professional and collaborative way with our community.

Important note - All Louie’s Legacy volunteers with access to internal communications, financial information, or personally identifying information must also:

• be over 18 years old.
• Commit to demonstrating the values outlined in our Organizational Cultural Agreement.
• Sign a Non-Disclosure Agreement in order to maintain a safe and responsible relationship with our volunteers, donors, fosters, and adopters.