Disaster Action Team Member (Virtual)
American Red Cross
A Disaster Action Team (DAT) volunteer is a part of a local team that responds to local disasters including home fires and major storms to provide comfort, hope, and Red Cross services. DAT volunteers ease the difficulties of people unexpectedly overwhelmed by disasters. They are called on to engage with clients, first responders, and the public.
VIRTUAL VOLUNTEER: DAT Volunteers can choose to participate in virtual-only response from the comfort of their home. Volunteers follow up with those impacted by disasters via phone or computer to provide a "Good Hello" and complete a Client Intake Worksheet. During the response, volunteers provide compassion and resources like financial assistance for lodging to those displaced from their home. They may also provide community referrals and referrals to other Red Cross Services like Mental Health, Health Services, and Spiritual Care.
ON-THE-SCENE-VOLUNTEER: Depending on the situation, some volunteers may provide in-person service delivery. This could include contactless delivery of resources, opening and operating a shelter after a major disaster, or providing canteen to first responders during an emergency.
PROVIDE A "GOOD HELLO": Whether volunteers assist virtually or on-the scene, Red Crossers must be adaptable, flexible, and provide a "Good Hello" - to those who have experienced a disaster - as they now become our clients in our care. Responders must be able to demonstrate the following qualities in their "Good Hello":
- Care and Compassion
- Impartiality and Empathy
- Active listening
- Confidence to help on their "Road to Recovery"
TIME COMMITMENT: To ensure our communities have access to our services available 24 hours a day, 7 days a week, 365 days a year, we ask our DAT volunteers commit to being on-call at least 6-8 (6 hour) shifts per month using our flexible shift scheduling app
- 18 years or older
- Must have basic computer skills and knowledge
- Have a valid driver's license and vehicle (unless interested in virtual-only response options)
- Access to computer/tablet/smartphone and good connectively internet for response
- A "self-starter" to complete required online training courses and attend monthly meetings
About American Red Cross
100 Edgewood Road, Asheville, NC 28804, US
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so that...
...all people affected by disaster across the country and around the world receive care, shelter and hope;
...our communities are ready and prepared for disasters;
...everyone in our country has access to safe, lifesaving blood and blood products;
...all members of our armed services and their families find support and comfort whenever needed; and
...in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.