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Volunteers needed to help visit communicate with Cantonese speaking residents
THE SAN FRANCISCO LONG-TERM CARE OMBUDSMAN PROGRAM IS LOOKING FOR CANTONESE SPEAKING VOLUNTEERS TO HELP REDUCE ISOLATION FOR CANTONESE SPEAKING RESIDENTS IN LONG-TERM CARE FACILITIES
VOLUNTEER TODAY TO BE A VISITING ADVOCATE!
WHAT IS A FIELD OMBUDSMAN?
Field Ombudsmen are trained professionals who visit individuals living in long-term care facilities such as nursing homes, assisted living and board and care homes. Field Ombudsmen help to resolve resident problems related to poor care, violation of rights, and quality of life. In addition, they investigate allegations of abuse and neglect. It is the only long-term care advocacy program in San Francisco.
Due to the pandemic, nursing home residents have become increasingly isolated. Initially put in place to protect residents from COVID-19, the restriction of family visitation has resulted in tens of thousands of residents suffering from isolation, loneliness, and poor care. Now more than ever these Asian residents need our help and support. Be the eyes, ears and voice for residents and their families who have been negatively impacted by the pandemic.
About San Francisco Ombudsman/Family Service Agency of SF
6221 Geary Blvd, San Francisco, CA 94121, US
The Long-Term Care Ombudsman Program is an advocacy program dedicated to protecting residents living in long-term care facilities in San Francisco. Volunteers make a difference by investigating concerns and complaints related to long-term care services and advocate for a higher quality of care and improved quality of life for all residents.
The primary responsibility of the Long-Term Care Ombudsman program is to investigate and attempt to resolve complaints made by, or on behalf of, individual residents in long-term care facilities.
Long-Term Care Ombudsman representatives assist residents in long-term care facilities with issues related to day-to-day care, health, safety, and personal preferences. Problems can include, but are not limited to:
Violation of residents' rights or dignity
Physical, verbal, mental abuse
Poor quality of care
Medical care, therapy, and rehabilitation issues
Medicare and Medi-Cal benefit issues
Improper transfer or discharge of a resident
Inappropriate use of chemical or physical restraints
Advocacy & Human Rights
People with Disabilities
We'll work with your schedule.
6221 Geary BlvdSan Francisco, CA94121
March 23, 2021
Basic Computer Skills
Must be at least 21
Orientation or Training
We ask that you commit to 5 hours per week for at least one year.
Must be comfortable in nursing home settings and engaging with older adults.