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CANTONESE SPEAKING VOLUNTEERS NEEDED TO VISIT NURSING HOME RESIDENTS

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San Francisco Ombudsman/Family Service Agency of SF

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Volunteers needed to help visit communicate with Cantonese speaking residents

THE SAN FRANCISCO LONG-TERM CARE OMBUDSMAN PROGRAM IS LOOKING FOR CANTONESE SPEAKING VOLUNTEERS TO HELP REDUCE ISOLATION FOR CANTONESE SPEAKING RESIDENTS IN LONG-TERM CARE FACILITIES

VOLUNTEER TODAY TO BE A VISITING ADVOCATE!

WHAT IS A FIELD OMBUDSMAN?

Field Ombudsmen are trained professionals who visit individuals living in long-term care facilities such as nursing homes, assisted living and board and care homes. Field Ombudsmen help to resolve resident problems related to poor care, violation of rights, and quality of life. In addition, they investigate allegations of abuse and neglect. It is the only long-term care advocacy program in San Francisco.

Due to the pandemic, nursing home residents have become increasingly isolated. Initially put in place to protect residents from COVID-19, the restriction of family visitation has resulted in tens of thousands of residents suffering from isolation, loneliness, and poor care. Now more than ever these Asian residents need our help and support. Be the eyes, ears and voice for residents and their families who have been negatively impacted by the pandemic.

1 More opportunity with San Francisco Ombudsman/Family Service Agency of SF

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About San Francisco Ombudsman/Family Service Agency of SF

Location:

6221 Geary Blvd, San Francisco, CA 94121, US

Mission Statement

The Long-Term Care Ombudsman Program is an advocacy program dedicated to protecting residents living in long-term care facilities in San Francisco. Volunteers make a difference by investigating concerns and complaints related to long-term care services and advocate for a higher quality of care and improved quality of life for all residents.

Description

The primary responsibility of the Long-Term Care Ombudsman program is to investigate and attempt to resolve complaints made by, or on behalf of, individual residents in long-term care facilities.

Long-Term Care Ombudsman representatives assist residents in long-term care facilities with issues related to day-to-day care, health, safety, and personal preferences. Problems can include, but are not limited to:

  • Violation of residents' rights or dignity
  • Physical, verbal, mental abuse
  • Poor quality of care
  • Dietary concerns
  • Medical care, therapy, and rehabilitation issues
  • Medicare and Medi-Cal benefit issues
  • Improper transfer or discharge of a resident
  • Inappropriate use of chemical or physical restraints

Advocacy & Human Rights
People with Disabilities
Seniors

WHEN

We'll work with your schedule.

WHERE

6221 Geary BlvdSan Francisco, CA 94121

(37.77967,-122.48635)
 

SKILLS

  • Advocacy
  • Basic Computer Skills
  • Critical Thinking
  • People Skills
  • Problem Solving
  • Relationship Building

GOOD FOR

N/A

REQUIREMENTS

  • Must be at least 21
  • Orientation or Training
  • We ask that you commit to 5 hours per week for at least one year.
  • Must be comfortable in nursing home settings and engaging with older adults.

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