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Microsoft 365 Administrator/1st Line Support (Remote)

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African Development Choices

  • 6 people are interested
Image_201906060453

We now have an exciting opportunity for avolunteer Microsoft 365 Administrator/1st Line Support to join ADC. The Microsoft 365 Administrator will administer and maintain ADC’s cloud-based applications and end user services.

The right candidate will be able to provide support for a user base of approximately 90 users. This is a big challenge so the right candidate should be resourceful. Furthermore, the Microsoft 365Administrator will be able to diagnose and resolve problems quickly. In this role, it will be necessary to communicate with a variety of interdisciplinary teams and users.

Responsibilities:

  • Configure and maintain Microsoft Environment e.g., Azure AD, Exchange Online, Teams,SharePoint, and Power Platform
  • Manage shared mailbox access
  • Manage user and system accounts
  • Troubleshoot technical problems and provide technical support to users
  • Ensure security through access controls and backups
  • Build and maintain an org-wide communication site on SharePoint to keep our volunteers up to date
  • Build an internal wiki with technical documentation, manuals and IT policies

Requirements:

  • Knowledge of Microsoft 365 systems administration and cloud-based applications
  • Experience with Microsoft Teams and Management
  • Experience with Microsoft SharePoint
  • Excellent communication skills
  • At least 2 years of relevant experience
  • Available to volunteer at least 7 hours a week

What we offer you:

  • Free learning and career development opportunities
  • An opportunity to build your work experience within the profession
  • An opportunity to be part of a diverse team representing different parts of the world that is changing lives in Africa
  • An opportunity to shape a start up social enterprise
  • provide work reference

We look forward to receiving your application

ADC Recruitment Team

17 More opportunities with African Development Choices

About African Development Choices

Location:

Kemp House, 160 City Road, London, EC1V 2NX, GB

Mission Statement

To prevent or relieve poverty in rural Africa by empowering communities and leaders to better manage public resources so that they can invest in expansion of access to essential public services and meet their local needs independently. We achieve this using our innovative Three-Step Approach.

Description

African Development Choices is a UK-based social enterprise, founded in 2018 by Kenyan-born Moses Tai. Our vision is of a world in which everyone has access to the essential services necessary to fight poverty.

It is our mission to reduce poverty by empowering communities to make more informed choices in the management of public resources. This will enable communities to independently meet their needs for essential services, such as clean water and safe sanitation.

Children & Youth
Community
International

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

SKILLS

  • IT Help Desk
  • Database Administration
  • Microsoft Office Suite
  • Security / Network Administration

GOOD FOR

N/A

REQUIREMENTS

  • 7 hours per week
  • This is a remote and unpaid position

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