During these uncertain times, how can we help?
See below to access our COVID-19 Resource Hub, and to explore our growing directory of COVID-19-specific and virtual volunteering opportunities.
Office of Ombudsman for Long Term Care
The Office of Ombudsman for Long-Term Care is program of the Minnesota Board on Aging. Regional Ombudsman and Volunteers work to enhance the quality of life and service for people receiving long-term care services and supports.
What does a Certified Ombudsman Volunteer (COV) do?
Would you like to enhance the lives of residents living in long-term care through advocacy, education and empowerment? If you said yes, the Office of Ombudsman for Long-Term Care invites you to join us in making a difference, by becoming a Certified Ombudsman Volunteer (COV).
The Certified Ombudsman Volunteer Program is looking for volunteers to (temporarily) call residents living in long-term care facilities. When it is safe, volunteers will resume making in-person visits to residents in long-term care facilities. A COV advocates for residents to improve their quality of life and services. As a volunteer you will give only six hours a month, visiting with residents and building a trusting relationship. In your role as COV, you may receive complaints from residents, their friends, or relatives. You will work to resolve those complaints with the support of a Regional Ombudsman.
The purpose of the program is to promote and protect resident’s rights and to assist in empowering residents to become self-advocates. When deciding on whether you want to volunteer, remember that more than half of residents in the nursing homes do not receive any visitors, some may get a visitor once a year or once a month. There is no question as to whether residents enjoy visits from people within their community, in fact, they truly love it.
To learn more about becoming a volunteer, contact Dana Manteufel at dana.manteufel@state.mn.us or 651-431-3178.
No additional volunteer opportunities at this time.
540 Cedar Street, St. Paul, MN 55164, US
Enhancing the quality of life and quality of services for consumers of long-term care through advocacy, education and empowerment.
The Office of Ombudsman for Long-Term Care is a program of the Minnesota Board on Aging. The Office advocates for adults needing or receiving long-term care. The Office promotes person-centered living that respects individual values and preferences and preserves individual rights. Regional Ombudsmen and Volunteers work with consumers, their families, health care and service providers and public agencies to ensure the health, safety, welfare and rights of long-term care consumers.
We'll work with your schedule.
This is a Virtual Opportunity, with no fixed address.
January 5, 2021