Human Resource Manager

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Time Commitment: 1-2 months (10-20 hours/week)

Your are responsible for selecting, training, and supervising the volunteer staff of our organization. You are typically responsible for high-level activities and spend a lot of time working independently and making your own decisions. As a volunteer manager must also be able to communicate effectively with volunteers, paid staff members and clients.

Because this position requires several years of directly related experience, a volunteer manager is typically a high-level employee with supervisory responsibilities.

The main goal of a Volunteer Manager is to ensure Ask Olivia has enough volunteers to fulfill its service mission. To meet that goal, a Volunteer Manager must perform a variety of duties involving recruitment, training and program planning.

Recruit Volunteers

You will use a variety of methods to attract suitable candidates. You may post volunteer opportunities online or attend job fairs with the hope of meeting new volunteers. You will also interview potential volunteers to determine if they are a good fit for the organization.

Train Volunteers

Once a new volunteer comes on board, it’s your responsibility to provide comprehensive training. You will often conduct orientation sessions and help new volunteers get settled into their roles. In some cases, you will also teaches volunteers new skills.

Create Program Reports

Without the right data, it’s difficult to determine if a volunteer program is meeting its goals. Volunteer Managers collect data from volunteers and paid staff members, use the data to create reports and distribute those reports to key personnel in the organization.

Schedule Volunteers

You will work closely with volunteers to come up with a schedule that works for them. If the organization has a special event planned, the volunteer manager is also responsible for ensuring the right number of volunteers are available to handle the extra work.

Determine the Need for Volunteers

Some volunteers stay with the same organization for years, but others stop volunteering after just a few months. A Volunteer Manager must be able to anticipate these changes and plan accordingly.

This position involves a great deal of contact with other people, so you must have excellent interpersonal and communication skills. You should also be able to use tech tools to log volunteer hours, make volunteering schedules and create reports. In addition to these basic volunteer manager skills, we are looking for candidates who know how to do the following.

Core skills:

• Recruiting, training, supervising and evaluation new volunteers
• Tracking volunteer hours and using the data to create reports
• Developing program goals and policies
• Managing a budget for the volunteer department

Advanced skills:

• Collaborating with cross-functional teams
• Creating handbooks, training manuals and other program materials