Volunteer Dispatcher



Many seniors and people living with disabilities find it difficult to go grocery shopping for a variety of reasons. These individuals rely on the kindness and generosity of volunteers in our community. Volunteer shoppers donate their time to shop and deliver groceries to fixed-income seniors age 60+ as well as health compromised older adults 55+. Our volunteer dispatchers piece the whole puzzle together by matching seniors' needs with shopper availability.



Dispatchers answer calls and emails to facilitate matches between clients and volunteer drivers. Dispatchers are needed mid-day from 10am - 2pm, and can choose what day they would like to volunteer. Dispatchers can volunteer from their own computer, and training and support from Volunteer Center staff is abundant and easily accessible. We ask that dispatchers volunteer for at least 3 months.



Schedule:

Our dispatch desk is open Monday - Friday

Dispatchers take one or more 3-4 hour shifts a week, depending on their availability

We ask that our dispatchers commit to at least 3 months of volunteering



Responsibilities:

Answer calls and emails to facilitate matches between clients and volunteer drivers

Explain how our program operates to new volunteers

Record all ride assignments



Qualifications:

Patient, kind, and organized

Eager to help seniors

Dispatchers will need reliable transportation method

Comfortable with computers and willingness to learn new computer programs



Training/Support:

Program training and overview with staff

Volunteers will receive ongoing training and support

Weekly meetings to share information and ask questions



Benefits:

Volunteer from the comfort of your own home

See the inner workings of our volunteer programs

Volunteering is good for your health!

Decreased levels of stress, a lower risk for depression

Satisfaction of making a difference in your community and in the lives of others



Get Involved...Select the Red "Express Interest" button below

You can also call the Volunteer Center office at (831) 427-5070

or send inquiries to: transportation@scvolunteercenter.org