Transportation Dispatcher - Support Seniors

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As a transportation dispatchers, play a key role in helping seniors get to medical appointments, grocery stores, and social activities, supporting their independence and well-being. This flexible, remote opportunity allows you to make a real impact from home.

Many seniors and people living with disabilities find it difficult to find transportation or go grocery shopping for a variety of reasons. These individuals rely on the kindness and generosity of volunteers in our community. Volunteers donate their time to give rides, shop and deliver groceries to fixed-income seniors age 60+ as well as health compromised older adults 55+. Our volunteer dispatchers piece the whole puzzle together by matching seniors' needs with volunteer availability.

Volunteer dispatchers, answer calls and emails, and facilitate the matching process between clients and volunteer shoppers.

The best part is that you can fulfill this role from your own computer, making it convenient for you. Abundant training and support is provided by the Volunteer Center staff to ensure you feel confident in your role.

Schedule:

Our dispatch desk is open Monday - Friday from 10am-2pm

Dispatchers take one or more 3-4 hour shifts a week, depending on their availability

We ask that our dispatchers commit to at least 3 months of volunteering

Responsibilities:

Answer calls and emails to facilitate matches between clients and volunteer drivers

Explain how our program operates to new volunteers

Record all ride assignments

Assist with new client inquiries

Qualifications:

Patient, kind, and organized

Eager to help seniors

Comfortable with computers and google suite (gmail, voice, drive, forms, sheets, etc.)

Training/Support:

1-on1 training and overview with staff

Volunteers receive ongoing training and support

Weekly meetings to share information and ask questions with the team

Benefits:

Volunteer from the comfort of your own home

See the inner workings of our volunteer programs

Volunteering is good for your health!

Decreased levels of stress, a lower risk for depression

Satisfaction of making a difference in your community and in the lives of others

Get Involved...Select the Red "Express Interest" button below

You can also call the Transportation Dispatch Team at (831) 427-3435

or send inquiries to: transportation@scvolunteercenter.org