The purpose of the onboarding & training team member is to assist Biomedical Services Volunteer Engagement by providing onboarding and training support. The purpose of onboarding is to initiate a Biomedical relationship and engage the volunteer by providing assignments matching their motivation and interests, while filling Biomedical open positions and meeting service delivery demands. The Onboarding and Training team will ensure that all candidates are interviewed, placed in a position, receive department overview, are introduced to their supervisor, and are assigned their training. The team member will also help to schedule, inform and follow-up on training sessions and assist with instructor management.
Responsibilities:
Assist in the onboarding process with the Biomedical Workforce Volunteer Engagement Team. Activities can include, but are not limited to:
Management of Opportunity Queue:
Review new applicants from Volunteer Services, update and maintain Volunteer Connection database
Interview applicants
Place new applicants into positions, assign supervisors
Conduct department introduction and overview
Provide support to new volunteers
Provide feedback to Onboarding and Training Lead on the process
Assist in executing training functions with the Biomedical Workforce Volunteer Engagement Team. Activities can include, but are not limited to:
Create, update and complete trainings in online management system
Utilize EDGE (Learning Management System) platform to perform training functions
Assist with setting up and planning training activities
Assist volunteers with training questions
Ensure completion of all assigned tasks
Management of training reports
Make initial call to schedule first shift
Time Commitment:
At least 3 hours / week
Qualifications:
Enthusiastic about Red Cross mission and programs, required
Cultural sensitivity to diverse audiences, required
Knowledge and understanding of Red Cross services and operations and opportunities for volunteer service, preferred
Work well both individually and with others, required
Comfortable using a computer, phone and access to internet at home, required
Basic Microsoft excel and word experience, required
Relationship building skills working collaboratively with staff/volunteer partners, required
Experience in interviewing and onboarding employees or volunteers, preferred
Experience in providing orientation or introductory trainings, preferred
Experience planning and setting up training activities, required
Experience using learning management systems to manage and track trainings, preferred
Training Requirements:
Onboarding with Blood Services Onboarding & Training Lead, Biomedical Engagement Rep and/or Supervisor
Biomedical Volunteer Workforce Engagement Virtual Training
Length of Appointment:
One year appointment, renewable annually based on satisfactory performance in position.
About American Red Cross - National Capital & Greater Chesapeake Region
Location:
4700 Mt. Hope Drive, Baltimore, MD 21215, US
Mission Statement
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
Description
Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to a service member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.
Community
Health & Medicine
WHEN
We'll work with your schedule.
WHERE
8550 Arlington Blvd suite 325Fairfax, VA22031
(38.86617,-77.23809)
DATE POSTED
November 23, 2020
SKILLS
Administrative Support
Customer Service
Basic Computer Skills
People Skills
GOOD FOR
People 55+
REQUIREMENTS
Background Check
Must be at least 18
Orientation or Training
At least 3 hours / week
One year appointment, renewable annually based on satisfactory performance in position.
