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Red Cross: Regional Applications Support Team Lead

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American Red Cross - Pacific Islands Region

Regional Applications Support Team Lead (RST)- Internal systems heavy position. Work with staff members and Department Leads to teach, train and be the subject matter expert on our internal applications/systems. Ability to communicate, coach and train others in the use of technology.

  • Responsibilities:
    • Management: of the Regional Applications Support team system. Be the subject matter expert on our internal applications
    • Training: of volunteers and staff members on how to navigate and use the RST system and programs within
    • Collaboration: with community partners, across departments and with team members as well as volunteers
  • Requirements:
    • 18 years of age or older, proficient in English
    • Computer/Internet access, willing to work virtually
    • 2-4 Hours a week for team members, 6-8 hrs a week for leads
    • Willing to make calls etc. on personal phone
    • Willing to lead or attend virtual meetings: 1x month with the RST team, 1x month with department team
    • Data Analysis
    • Comfortable working independently
    • Comfortable working 1x1 and teaching individuals or small groups specific aspects of the RST program
    • IT or Computer science background, including database management
    • Prior experience working with Microsoft Excel
    • Comfortable working with diverse groups of people, all ages
  • Preferred Qualities:
    • Customer Service oriented
    • Leadership experience
    • 1yr commitment (6mo minimum)
    • Strong organization, and communication skills
    • Enthusiasm for the Red Cross, willing to learn and work within our mission and programs

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About American Red Cross - Pacific Islands Region

Location:

4155 Diamond Head Road, Honolulu, HI 96816, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Every single day, the American Red Cross helps people in emergencies. Whether itメs one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

Community
Computers & Technology
Education & Literacy

WHEN

We'll work with your schedule.

WHERE

Oahu-CentralMililani, HI 96789

(21.45133,-158.01527)
 

SKILLS

  • Mentoring
  • Administrative Support
  • Customer Service
  • Data Entry
  • Basic Computer Skills
  • Database Administration

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 2-4 Hours a week for team members, 6-8 hrs a week for leads
  • Comfortable leading, willing to learn the systems and train others

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