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Biomedical ADVANCE Study Welcome Coordinator

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American Red Cross - National Headquarters

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Provide excellent and enthusiastic customer service to enhance participant’s experience. Express gratitude and ensure every participant feels a warm welcome as they take part in this (EXCITING!) study. See Note below about study)

Greet each study participant: ensure the participant has a mask, temp screened, has reading materials, ensure social distancing, disinfecting between participants, etc.

Manage donor flow at temp taking station to ensure only donors passing temp screen are permitted access.

Explain the process as necessary and assist with initial intake and hand offs through the process

This position supports NHQ Bio-medical unit. Ensure participants have relevant information and that questions are answered appropriately while creating a favorable impression of the ADVANCE study.

Learn and share the Red Cross story, including the mission, vision, and values

Model excellent customer service behaviors.

May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed

  • Must be over the age of 18
  • Ability to display the utmost professionalism and communication skills
  • Extremely comfortable working with people from diverse communities and backgrounds
  • Ability to understand technology needed for position:
  • Ability to explain/teach technology to donors and fellow volunteers
  • Ability to regularly commit to schedule, arrive punctually and adapt to a change driven culture

Three of the nation’s largest blood centers are launching a pilot study through a contract funded by the U.S. Food and Drug Administration that could potentially lead to a significant change to blood donor eligibility. The study is focused on evaluating alternatives to the FDA’s blood donor deferral policy for men who have sex with men (MSM).

24 More opportunities with American Red Cross - National Headquarters

About American Red Cross - National Headquarters

Location:

431 18th St NW, Washington, DC 20006, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

Community
Emergency & Safety
Health & Medicine

WHEN

We'll work with your schedule.

WHERE

431 18th St NWWashington, DC 20006

(38.89488,-77.04137)
 

SKILLS

  • First Aid / CPR
  • Nursing
  • EMT
  • Cardiology
  • Patient Care
  • Healthcare

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • o Usually days, 8-4 or 9-5, split shifts are available.Preferred 1 shift per week, alternate weeks for 3-6 months

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