American Red Cross - Volunteer Engagement Leader

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The Volunteer Services Engagement Lead supports departments to engage volunteers serving in Wisconsin. They serve as a resource for Department Volunteer Engagement Leads in all lines of service (Disaster Cycle Services, Biomedical, Service to the Armed Forces). They help to guide departments to understanding best practices for engaging volunteers.

ACTIVITIES

• Consults with departments on position interviewing and on-boarding, planned growth experiences, and volunteer career development.
• Follows up with volunteers and departments to ensure proper placement and job satisfaction.
• Consults with departments through the Department Volunteer Engagement Lead, regarding the leadership potential of volunteers and supports requesting departments in developing leadership and advancement opportunities for volunteers.
• Serves as the point of contact for reassignment or referring volunteers to other departments, or if not a fit for Red Cross to other agencies.
• Connects supervisors of volunteers to Volunteer Services HR relations team for mediation and facilitation of volunteer grievance and performance related issues.
• Leads ongoing discussions with requesting departments about volunteer engagement cycle, roles and responsibilities working to identify what’s working and lessons learned.
• Helps departments build and engagement plan that is manageable and supported by the department leadership.
• Conducts regulars scheduled meeting with Department Volunteer Engagement Leads to ensure continued support and guidance
• Conducts exit interviews.
• Ensures all volunteers are properly introduced to the mission, vision, values, structure, and programs through an effective regional orientation program.
• Supports Volunteer Services, as a department, to ensure high levels of engagement and satisfaction for volunteers working within the department

SKILLS

• Enthusiastic about Red Cross mission and programs
• Cultural sensitivity to diverse audiences
• Work well both individually and with others
• Understand the value of volunteers and provide leadership and support to ensure volunteers are productive and have a mutually rewarding experience

TRAINING

* Orientation to the American Red Cross
* Volunteer Connection (American Red Cross Volunteer System) Training
* On the job training with supervisor

DEVELOPMENT OPPORTUNITIES

• Community advocacy and leadership
• Relationship building
• Enhance leadership and communication skills
• Interact with and meet a variety of people
• Team building with the Red Cross, volunteers, and community partners

This is a virtual (volunteer from home) position

**MUST SUBMIT A VOLUNTEER APPLICATION AT www.redcross.org/volunteer

Questions? Contact Alaina at alaina.riedel@redcross.org or 920-509-0510