Become an Advocate for Nursing Home Residents

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ORGANIZATION: Springwell, Inc.

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Join the Springwell Volunteer Team as a volunteer Ombudsman and become an advocate for residents in local long term care facilities.

Ombudsman volunteers act as advocates at long-term care facilities working to ensure that the residents’ rights are being protected and helping residents with problems that they are unable to resolve alone. Do you want to make a real difference by improving the quality of life for long-term care residents? We are seeking individuals who are empathetic, diplomatic, and skilled communicators to join an amazing group of dedicated Ombudsmen! At Springwell we cover all Nursing Homes and Rest Homes in 8 towns: Belmont, Brookline, Needham, Newton, Waltham, Watertown, Weston and Wellesley.

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About Springwell, Inc.


307 Waverly Oaks Rd., Suite 205, Waltham, MA 02452, US

Mission Statement

We support older adults, individuals with disabilities and their caregivers with services and resources that help them be as independent and connected to their community as possible.


Springwell, Inc., a private, non-profit organization, is part of a statewide network of Aging Services Access Points and nationwide network of Area Agencies on Aging that coordinate care services to enhance the quality of life for older adults, individuals with disabilities, and their families. Services include homemaking, personal care, grocery shopping, home delivered meals, transportation, and more. Volunteers provide vital help delivering meals, doing grocery shopping, visiting with isolated older adults, helping with budgeting and monthly bills, and advocating for those living in nursing homes.


Health & Medicine
Community, Health & Medicine, Seniors


We'll work with your schedule.


Waltham and surrounding areaWaltham, MA 02452



  • Elder care
  • People Skills
  • Problem Solving
  • Relationship Building
  • Verbal / Written Communication
  • Healthcare


  • People 55+


  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Weekly facility visits (1-2 hours per week)
  • Virtual training series and monthly volunteer meetings.

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