During these uncertain times, how can we help?

As the world leader in volunteerism we feel a responsibility to unite our broader community, and to use this moment to become stronger.

See below to access our COVID-19 Resource Hub, and to explore our growing directory of COVID-19-specific and virtual volunteering opportunities.
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Red Cross Disaster Shelter Volunteer

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American Red Cross


The American Red Cross responds to natural disasters by opening shelters. We evacuate residents and need volunteers to help serve food, communicate, manage logistics, reception/registration, dormitory, in-kind donations, transporting supplies, managing red cross vehicles, distributing supplies, etc.


  • Complete tasks necessary for shelter operations and provide assistance to evacuated residents.
  • Following worker safety procedures for working in a COVID-19 environment
  • Embodying the fundamental principles of the American Red Cross in their work with clients, disaster responders and partners
  • Providing excellent client service and support the daily maintenance of the shelter operation at the direction of the assigned Shelter Supervisor
  • Using the online Shift Tool during the disaster event to report availability and schedule shelter shifts
  • Completing the required virtual self-paced training (3 hours of training total)

  • Must be 18+ years of age
  • Bilingual (Spanish, Vietnamese, etc.) preferred but not required
  • Willing and able to volunteer in person in a disaster shelter
  • Ability to build appropriate and effective relationships with co-workers and shelter residents.
  • Ability to support and correct performance, manage conflict and ask for help early on so that workflow and service delivery does not impact shelter residents or the shelter community.
  • Demonstrates clear, concise, and effective written and verbal communication.
  • Possibly lift / carry 20 lbs. multiple times/shift. Stand and or sit for two-hour periods and walk for two miles during a shift.
  • Possibly walk on uneven terrain.
  • Possibly work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.
  • Possibly climb two or more flights of stairs.
  • Possiblywork for long periods on computer and/or reading small print and/or writing.
  • Possibly drive in daytime and at night
  • Ability to read, write, and follow verbal and written instructions in English

Time Commitment:
  • MUST complete 3 hours of online training
  • Availability to sign up for shifts of your choice (shifts are 4 -12 hours long)

Text, Email, Call: Karla Legorreta, Recruitment Specialist at Karla.Legorreta@redcross.org (714) 380-7263

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About American Red Cross


600 Parkcenter Dr, Santa Ana, CA 92705, US

Mission Statement

to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Disaster Relief
Emergency & Safety


We'll work with your schedule.


Multiple locations Santa Ana, CA 92705



  • Customer Service
  • Disaster Response
  • Multi-Tasking
  • Community Outreach
  • Verbal / Written Communication
  • Spanish


  • People 55+
  • Group


  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Complete 3 hours of virtual self-paced training

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