The Red Cross Riverside County Chapter is in need of COVID-19 Shelter Service Associate temp positions.
The Shelter Service Associate is a temporary position assigned to work in person in a Red Cross shelter before, during and/or after a disaster event this hurricane/wildfire season. Shelter Service Associates complete tasks necessary for shelter operations and provide assistance for disaster clients. Shelter Service Associates support the day-to-day activities within a shelter which may include working in reception, registration, feeding, dormitory, information, or other areas within a shelter.
Following worker safety procedures for working in a COVID environment
Embodying the fundamental principles of the American Red Cross in their work with clients, disaster responders, and partners
Providing excellent client service and support the daily maintenance of the shelter operation at the direction of the assigned Shelter Supervisor
Using the Shift Tool during the disaster event to report availability and schedule shelter shifts
Completing the required virtual self-paced training (3 hours of training total)
Local: Minimum of 5 days working 4-, 6- or 12-hour shifts Beyond region: Minimum of 14 days working 8 or 12 hour shifts Hurricane/Wildfire Season 2020
Ability to build appropriate and effective relationships with co-workers and shelter residents.
Ability to support and correct performance, manage conflict and ask for help early on so that workflow and service delivery does not impact shelter residents or the shelter community.
Demonstrates clear, concise, and effective written and verbal communication.
Lift / carry 20 lbs. multiple times/shift.
Stand and or sit for two-hour periods and walk for two miles during a shift.
Walk on uneven terrain.
Work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.
Climb two or more flights of stairs.
Speak clearly on phone and in person.
Work for long periods on computer and/or reading small print and/or writing.
Drive in daytime and at night
Minimum 18 years of age
Willing and able to volunteer in person in a COVID -19 disaster shelter before, during and/or after a disaster event
Availability to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long)
Willing to complete 3 hours of virtual self-paced training required for position
Training: We provide all the training!
Please email questions to Christopher Fielder Sr. Volunteer Recruitment Specialist, at Christopher.Fielder@redcross.org or (951) 264-7730.