Disaster Action Team (DAT) Duty Officer - Annapolis, MD

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ORGANIZATION: American Red Cross - National Capital & Greater Chesapeake Region

Disaster Relief

Ensures timely activation and monitoring of local and regional DAT responses. The Duty Officer supports the DAT program either at the chapter/territory or region level.

Leadership

  1. May determine if Red Cross action is required; may decide if Red Cross will respond via DAT.
  2. Uses event triggers such as size, scope, and type of the event to direct the DAT response.
  3. Works with on-scene DAT leadership to support the response and provide technical guidance.
  4. Support and trains new Duty Officers.

Functional

  1. Dispatch DAT members and monitor the response to ensure appropriate resources are made available.
  2. Activate Disaster Health Services, Disaster Mental Health, and Disaster Spiritual Care, Public Affairs when requested.
  3. Documents incoming disaster notification and creates & verifies events in RC Respond.
  4. May be required to monitor activity across multiple DAT responses.
  5. Notify Chapter and Regional staff of significant events, and contribute to an Initial Incident Report, when appropriate.
  6. Attends regularly scheduled team/DAT meetings as required by Chapter/Region.
Time Commitment: This is a virtual role that requires you to take at least two 4-hour shifts per week.

Shifts occur 24/7, as disasters can occur at any time. Our #1 disaster is a "home fire" and on average, we
have 2-3 home fires PER DAY in this region.

Qualifications: Required:
Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities. G/A/P of RES/DAT/SA or above

  • Demonstrated leadership and communication skills.
  • Demonstrated commitment to mission of the American Red Cross.
  • Ability to remotely monitor and track details of DAT responses
  • Ability to prioritize multiple tasks in complex and stressful situations.
  • Proficient with Red Cross systems and online interfaces.
  • Sit and/or stand for minimum two hour periods
  • Work for long periods on computer
  • Speak clearly on the phone and in person

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About American Red Cross - National Capital & Greater Chesapeake Region

Location:

4700 Mt. Hope Drive, Baltimore, MD 21215, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to a service member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

CAUSE AREAS

Disaster Relief
Emergency & Safety
Disaster Relief, Emergency & Safety

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

SKILLS

  • Disaster Relief Call Center
  • Disaster Response

GOOD FOR

  • People 55+

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Hours vary depending on disaster frequency.

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