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See below to access our COVID-19 Resource Hub, and to explore our growing directory of COVID-19-specific and virtual volunteering opportunities.
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Join the Red Cross as a Caseworker!: Casework Volunteer

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American Red Cross - National Capital & Greater Chesapeake Region


Caseworkers provide follow-up assistance, support and advocacy for clients. In this role, you will work with individuals and families based on the client's needs, connect the clients to resources within their community and advocate for clients in working with service providers and partners.

Varies with the volume of cases.⦆Option to work remotely after the completion of training (as agreed upon with supervisor).

We are looking for a group of volunteers to share the caseload with each person contributing at least 2-3 hours per day(between normal office hours of 9am-5pm), 2-3 days per week (Monday-Friday).

Service to the Armed Forces Caseworkers must be able to attend an interview and training at our Silver Spring, MD office (2020 East West Highway)⦆


Service to the Armed Forces Caseworker:
-Introduction to SAF Case Management
-SAF Case Management System: SAF AgentLite
-Introduction to Family Follow-Up

Disaster Services Caseworker:
-Disaster Services: An Overview (online and in-class or webinar)
-Client Casework: Providing Emergency Assistance
-Client Assistance Software Training

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About American Red Cross - National Capital & Greater Chesapeake Region


4700 Mt. Hope Drive, Baltimore, MD 21215, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to a service member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

Disaster Relief
Veterans & Military Families


We'll work with your schedule.


8550 Arlington BlvdFairfax, VA 22031



  • Customer Service
  • People Skills
  • Relationship Building




  • Background Check
  • Must be at least 18
  • Orientation or Training
  • We ask for 6 months of service. Once trained you may remain active based on mutual agreement.

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