IT Administrator

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Role Description:

MVA is looking for an IT Administrator to join our IT department. This role will be responsible for solving computer problems, test cost-effective solutions, and provide support to ensure efficient daily operation of the organizations network and computer systems. The ideal candidate for this role is an innovative thinker who seeks out challenges and thrives in mission driven work. Successful candidates will be forward thinking, self-driven and autonomous, a team player and leader, and be committed to radical inclusion in all of their work.

Essential Tasks:

• Coordinates with managers and users to identify systems problems; assesses severity of the issues and prioritizes responses as appropriate.
• Works with users to identify system requirements; develops processing procedures and systems modifications to meet these specifications.
• Drafts informational materials and graphics to explain systems to managers and users.
• Prepares specifications and documents for the IT Manager.
• Monitors IT infrastructure security, reports suspected or actual security breaches and denial of service attacks to appropriate staff.
• Implements appropriate security measures such as firewalls or message encryption.
• Manages internet and/or intranet infrastructure including but not limited to web, file transfer protocol (FTP), mail servers, and news.
• Identifies useful IT infrastructure performance metrics; collects, tracks, records, compiles, analyzes, and reports site usage data.
• Conducts user testing and use analysis to assess usability and effectiveness of the IT infrastructure in collaboration with the IT Manager; recommends improvements based on analysis.
• Discusses, analyzes, reviews, and resolves usability with the IT Manager.
• Communicates with intranet site visitors and users regarding site updates, anticipated and unanticipated downtime, and resolution of bugs and outages.
• Drafts, documents, and implements backup, recovery, migration and business continuity plans.
• Performs other related duties as assigned.

Essential Functions:

• Communicating with Supervisors, Peers, Fellows, or Leaders
• Organizing, Planning, and Prioritizing Work
• Thinking Creatively

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with a proven ability to collaborate with a team.
• Excellent analytical and problem-solving skills.
• Extensive knowledge of computer systems and programming.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or able to quickly learn systems and software used by the organization.
• Bachelors degree in Computer Science or related field required, Master’s degree preferred.
• Three to five years of information systems experience preferred.

• Excellent opportunity to gain experience working in an established Non-Profit Organization
• Network and connect with key organizations (nonprofits, corporations, and government) and members of the veteran community
• Get exposure to work on the latest IT infrastructure while also getting numerous opportunities to learn, up-skill and grow with us!
• Opportunity to work and collaborate with a diverse team of volunteers from different backgrounds and experiences contributing to a passionate, warm, and energetic culture.

About Minority Veterans of America:

Minority Veterans of America is a non-profit organization that serves minority and underrepresented veterans. The organization was established in Seattle, WA in 2017 and organizes nationally through programs and events that take place throughout the year.

AAP/EEO Statement:

Minority Veterans of America recognizes and supports all applicable AAP/EEO work laws and regulations.