Quick Overview: The role of a Recovery Team Member is to support the disaster recovery of individuals, families, and communities affected by disasters like home fires and wildfires by interviewing and provision of referrals, assistance and goods and services to begin and affect their recovery.
Volunteer Roles and Responsibilities: Responsibilities include but are not limited to:
Conduct client interviews: both initial interview and follow-up conversations, according to standards
Assess qualifications for direct client assistance
Use the Client Assistance System to document the assistance and services provided in the client record according to standards
Assist with recovery planning, problem-solving and advocacy on request according to standards
Provide clients with information and referrals to community partners
Learn about the Recovery activities and develop knowledge, skills, expertise in Casework and Recovery Planning, Systems and/or Community Recovery.
Length of Volunteer Service: This is an on-going volunteer opportunity with the option to work remotely after completing required training.
Time Commitment: 5 - 10 hours a week, flexible, volunteer from home
Demonstrated commitment to the mission of the American Red Cross
Be kind, caring, resourceful, knowledgeable
Demonstrate interest in learning about community resource organizations.
Demonstrate the ability to work well in stressful situations and in a team-oriented setting.
Basic data entry and computer skills.
Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency,high energy, and enthusiasm.
Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.
Is dedicated to meeting the expectations and requirements of clients, internal and external customers; acts with clients in mind; establishes and maintains effective relationships with clients and gains their trust and respect.
Ready to Make a Difference? Here's How to Get Started!
Go to redcross.org/volunteer to complete our online application. It takes less than 10 minutes!
A member of our team will get in touch. Taking the time for a personal conversation enables us to match you with a role that will be both meaningful and enjoyable.
We’ll provide all necessary training to ensure you can be successful in your volunteer role.
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
Types of volunteer opportunities may include:
Boots on the Ground -- Your role could be to respond to home fires and other emergencies in your community, conduct in-home smoke alarm installations, or working in a wildfire shelter providing safe accommodations.
Instructor/Presenter positions to deliver education programs focused on preparedness, disasters and how to "Be Red Cross Ready" to adults and youth.
Working behind the Scenes positions include Keep the Red Cross Running -- Your role could be administrative/office support, scheduling shifts for your fellow volunteers, or logistics management to ensure disaster relief operations have the necessary supplies and equipment.
Lead the Way -- "Leadership" volunteers guide our efforts, inspire our volunteers and hold us accountable to the highest standards. Your role could be to lead a small team of fellow volunteers, act as an advisor to a Red Cross Club for youth, or support local Red Cross services by joining an advisory board or the Board of Directors.
Tell the Red Cross Story -- Communications & Outreach volunteers educate the public about Red Cross services and stories in your community. By getting our message out, you'll educate people in need about how we can help, while attracting volunteers and donors to the mission.
You can make a difference today at by becoming a volunteer at redcross.org/volunteer
We'll work with your schedule.
40343 Highway 41Oakhurst, CA93644
January 20, 2021
Case Work / Management
Driver's License Needed
Must be at least 18
Flexible, typically 10 hours per month
Commitment to the mission of the American Red Cross. Be a kind, caring, resourceful, and knowledgeable volunteer.