Urgent need: Assist blood donors to check-in at local blood drives in Dubuque, IA
ORGANIZATION: American Red Cross of Nebraska-Iowa Region
Please visit the new page to apply.
Blood Donor Ambassador
Purpose
Provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Express gratitude and ensure each blood donor is sincerely thanked for their donation. The American Red Cross aspires to be an organization fully committed to diversity and inclusion by creating and maintaining a diverse, high-performing workforce of employees and volunteers who reflect all communities we serve; by cultivating a collaborative, inclusive and respectful work environment that empowers all contributors; and by leveraging diverse partnerships â€" all of which helps to ensure culturally competent service delivery supported by effective community leadership and engagement.
Key Responsibilities
* Model excellent customer service behaviors . Greet donors, escort as necessary and assist with initial intake and hand offs through the blood donation process
* Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.
* Attend to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution and watched for possible adverse physical reactions
* Work with collections team supervisor or charge staff to help convert right type donors to donations with maximum impact
* May make reminder calls, re-schedule donor appointments, and perform follow up activities as directed
Qualifications
- Ability to display the utmost professionalism and communication skills
* Extremely comfortable working with people from diverse communities and backgrounds
* Ability to understand technology needed for position: Donor Check-in, Donor Tablet, Rapid Pass, Donor App.
* Ability to explain/teach technology to donors and fellow volunteers
* Ability to regularly commit to schedule, arrive punctually and adapt to a change driven culture
To apply:
FIND A SHIFT NEAR YOU and Sign UP. - GO TO: https://www.redcross.org/sso/vc1.html?arcPartnerId=vc1&resume=/idp/TE6V5/resumeSAML20/idp/SSO.ping&spentity=http://pingone.com/d5b109be-ce0e-4a23-b2ea-171a180ac2a5)
You can also download your Blood Drive Volunteer Playbook . - GO TO: https://volunteerconnection.redcross.org/ama/orig/global/global_content_page/Blood-Donor-Ambassador-Playbook_.pdf)
*Note: Opportunities to volunteer at Blood Drives will vary based on location.
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About American Red Cross of Nebraska-Iowa Region
Location:
2912 S 80th Ave, Omaha, NE 68124, US
Mission Statement
Mission Statement: The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Vision Statement The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so that... ...all people affected by disaster across the country and around the world receive care, shelter and hope; ...our communities are ready and prepared for disasters; ...everyone in our country has access to safe, lifesaving blood and blood products; ...all members of our armed services and their families find support and comfort whenever needed; and ...in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.
Description
Since our founding by Clara Barton on May 21, 1881, the American Red Cross has been dedicated to serving people in need. We received our first congressional charter in 1900 and to this day we are tasked by the federal government with providing services to members of the American armed forces and their families as well as providing disaster relief in the United States and around the world.
Today, as throughout our long history, the Red Cross depends on generous contributions of time, blood, and money from the American public to support our lifesaving services and programs.
CAUSE AREAS
WHEN
WHERE
2400 Asbury RoadDubuque, IA 52001
DATE POSTED
July 15, 2020
SKILLS
- Multi-Tasking
- People Skills
GOOD FOR
N/A
REQUIREMENTS
N/A