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BEND: Become an Ombudsman today!

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Office of the Long-Term Care Ombudsman

  • 3 people are interested

Special Note: Due to the Coronavirus, Volunteers are not visiting long-term care facilities at this time. As they are able, they are responding by phone. Our scheduled trainings have also been postponed. Even so, we are still accepting applications as we know that when this crisis is over, Ombudsmen will be needed more than ever.

The mission of Oregon’s Long-Term Ombudsman program is to protect individual rights, enhance quality of life, improve care, and promote dignity for residents living in licensed long-term care facilities. Many residents have no one to watch out for them, or speak up when things go wrong; call lights go unanswered, meals arrive cold, or medications are given incorrectly. The need for Ombudsmen volunteers is great throughout the state, and especially in Bend and Deschutes County.

Ombudsman don’t make decisions for the resident, or act as their legal representative, or provide care. It is our role to inform the resident of their rights, and then act upon their decision. In the case of a resident who might be suffering from dementia or Alzheimer's, our advocacy takes shape in a different way.

A five-day training will be scheduled for successful applicants as soon as it is reasonable to do so. More will follow throughout the year. Become someone who can help be a problem solver and advocate for many who cannot speak for themselves.

Call the office at 971-600-6149 for more information or apply online by clicking this link: https://forms.gle/bzEMqi6QQPsmymSP6

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About Office of the Long-Term Care Ombudsman


3855 Wolverine NE, Suite 6, Salem, OR 97305, US

Mission Statement

The mission of the Long-Term Care Ombudsman program is to enhance the quality of life, improve the level of care, protect the individual's rights and promote the dignity of each Oregon citizen residing in a long-term care facility. The Office of the Long-Term Care Ombudsman is an independent state agency that serves residents living in nursing homes, assisted living communities, and adult care homes. Check out our video: https://spark.adobe.com/video/OWtoSfT57fd2Z


Certified Volunteer Ombudsmen ( om·buds·men / ˈȯm-, -bədz-, -ˌmen) work as a team to advocate for the rights and dignity of residents who are elderly and disabled living in long-term care facilities. Ombudsmen are the voice of the consumer and work to make the system responsive to individual needs and wishes. Ombudsman investigate and resolve problems collegially until resident concerns have been resolved.

There are many facilities in need of a volunteer to advocate for residents living in nursing homes, assisted living facilities and adult foster homes. Residents have no one to watch out for them or speak up when things go wrong: call lights go unanswered, meals arrive cold or medications are given incorrectly.

Volunteers enjoy a flexible schedule, seeing the difference they make for the resident, local training and support, an opportunity to expand learning and meet like-minded people. You don’t have to be an expert-you just have to care. Great training and a team environment come with the job. Make a difference today as a volunteer Ombudsman.

Learning more is easy! Join our on-line open house the second Friday of each month at 1:00 pm. Visit our website link below to sign up. Or call, 800-522-2602 and ask about volunteering today.

Advocacy & Human Rights


We'll work with your schedule.


000 Main StreetBend, OR 97701


  • Elder care
  • Advocacy
  • Critical Thinking
  • People Skills
  • Problem Solving


  • People 55+


  • Background Check
  • Must be at least 21
  • Orientation or Training
  • We ask our volunteers to volunteer four hours a week, and give at least one year commitment.

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