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  • Office of the Long-Term Care Ombudsman Office of the Long-Term Care Ombudsman

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Mission Statement

The mission of the Long-Term Care Ombudsman program is to enhance the quality of life, improve the level of care, protect the individual's rights and promote the dignity of each Oregon citizen residing in a long-term care facility. The Office of the Long-Term Care Ombudsman is an independent state agency that serves residents living in nursing homes, assisted living communities, and adult care homes.

Description

There are facilities that desparately need a volunteer to advocate for the elderly and disabled residents. Many residents have no one to watch out for them or speak up when things go wrong: call lights go unanswered, meals arrive cold or medications are given incorrectly.

Certified Volunteer Ombudsmen ( om·buds·men / ˈȯm-, -bədz-, -ˌmen) work as a team to advocate for the rights and dignity of elderly and disabled residents whose home is a in long-term care facility. Ombudsmen are the voice of the consumer and work to make the system responsive to individual needs and wishes. Ombudsman investigate and resolve problems collegially until resident concerns have been resolved.

Volunteers enjoy a flexible schedule, seeing the difference they make for the resident, local training and support, an opportunity to expand learning and meet like-minded people. You don’t have to be an expert-you just have to care. Great training and a team environment come with the job. Make a difference today as a volunteer Ombudsman.

Learning more is easy! Join our on-line open house the second Wednesday of each month at 11:00 am. Visit our website, link below,to sign up. Or call, 800-522-2602 and ask about volunteering today.

Website

http://www.oregon.gov/LTCO

Contact

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Reviews

Average Review 8 reviews

Would you recommend Office of the Long-Term Care Ombudsman?

by Barbara S. (2016-09-02 23:18:25.0)
I'm 3000 miles from my mother who is in assisted living so I can't help her on a regular basis but working with the ombudsman's program I can help others in her situation locally. The program let's me advocate for seniors who can no longer advocate for themselves. The local paid staff is great and I enjoy getting together monthly with the other volunteers
by Bill B. (2009-08-29 14:37:04.0)
This is an opportunity to make a difference, one fragile elder at a time. It is very rewarding to speak for people who may no longer be able to do so on their own. Intense training and regular support meetings with fellow volunteers prepare us to address the many challenges facing long term care residents today.
by Pat S. (2009-08-31 11:53:31.0)
LJM is right, my friend just resigned as a volunteer because she couldn't get help from the staff--they wouldn't even return her calls.
Previously Flagged and Approved
by LJ M. (2009-08-31 11:38:28.0)
This agency is in trouble.
Previously Flagged and Approved
by Cynthia C. from Portland, OR (2008-10-07 17:21:27.0)
Regular visits with a resident of a long term care facility make such a difference! I can see it during my weekly visits with an elderly lady in our neighborhood care facility. The staff identified this resident as one who might be suffering loneliness and isolation. Her family's visits can be infrequent and stressful but when I'm there we are just friends. She really seems to enjoy the conversation or having me read to her. And I've never left her place without feelings of affection and admiration for her.
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