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First Impressions - Greeting and Wayfinding

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ORGANIZATION: Minneapolis VA Health Care System

  • 32 people are interested
Dept of Veterans Affairs

In this volunteer position you will have the opportunity to serve our nation's heroes by being the warm, smiling face that greets Veterans and those accompanying them as the enter and navigate through the Minneapolis VA Medical Center.

First Impressions Volunteers: welcome Veterans, their family members and visitors into the facility; assist with questions; and, provide information, directions and wayfinding. Volunteers are positioned at stations throughout the facility including the main entrances, elevator banks and satellite waiting rooms.

Volunteers must be able to hear and communicate clearly and have excellent customer service.

With current OSHA and VA safety policies and procedures during the COVID pandemic, all Volunteers are required to wear a medical face mask. VHA Directive 1193 and VA Handbook 5019 requires that Volunteers in this role have a documented COVID-19 vaccine and Flu vaccine.

Additionally, Wayfinding Volunteers will be provided with a face shield that will be required to be worn, along with their face mask, for the duration of their shift.

Current need for First Impression Volunteers:
Monday through Friday mornings 7:30am-11:30am
Monday through Friday afternoons 11:30am-3:30pm
**There is a high need for Friday afternoons

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About Minneapolis VA Health Care System

Location:

One Veterans Drive, Minneapolis, MN 55417, US

Mission Statement

To fulfill President Lincoln's promise "To care for him who shall have borne the battle, and for his widow, and his orphan" by serving and honoring the men and women who are America’s veterans.

Description

Minneapolis VA Health Care System is a teaching hospital providing a full range of patient care services with state-of-the-art technology, as well as education and research. Comprehensive health care is provided through primary care, tertiary care and long-term care in areas of medicine, surgery, psychiatry, physical medicine and rehabilitation, neurology, oncology, dentistry, geriatrics and extended care. The Minneapolis VA Health Care System provides for the health care needs of Veterans in Minnesota and western Wisconsin.

We have a wide variety of volunteer opportunities throughout the Medical Center. Posted here are just a few of the open opportunities we currently have. Please contact us for further information or to inquire about other opportunities available.

612-467-2050
VHAMINVOL@va.gov

Thank you,
The Center for Development & Civic Engagement (formerly Voluntary/Community Resource Service)

CAUSE AREAS

Veterans & Military Families
Veterans & Military Families

WHEN

We'll work with your schedule.

WHERE

1 Veterans DriveMinneapolis, MN 55417

(44.90303,-93.20504)
 

SKILLS

  • People Skills
  • Customer Service
  • Verbal / Written Communication
  • Veteran Care
  • Problem Solving

GOOD FOR

  • People 55+

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • A commitment of 4 hours per week for a 6-month time period is required.
  • Candidates must pass a background check and complete required training including patient privacy awareness.

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