Social Media Assistant Manager

Save to Favorites

JOB SUMMARY

Random Acts, a global nonprofit organization dedicated to promoting kindness and compassion around the world, is seeking a Social Media Assistant Manager. The Social Media Assistant Manager has a critical role in developing and maintaining healthy and productive communication with the organization's supporters and its wider audience.

Reporting to the Messaging Manager, the Social Media Assistant Manager is responsible for assisting to maintain Random Acts’ presence and reputation in the social media world, as well as facilitating communications on the social media accounts they are responsible for. The Social Media Assistant Manager is also responsible for managing the Social Media Specialists, and are expected to provide flexibility and cover/support for the social media team where required.

RESPONSIBILITIES

• Encourage and assist the Social Media Specialist team on the correct tone in engaging with supporters through social media channels.
• Create messaging for Random Acts social media channels, utilizing Kindness Stories, current partnerships, content relevant to our support base, etc.
• Assure that Random Acts accounts that appear on a variety of channels, including, but not limited to: Twitter, Facebook, Instagram, Tumblr, YouTube, TikTok, Pinterest, and any other accounts are maintained and running well
• Working with the Messaging Manager, maintain the social media calendar and schedule, ensuring posts have inclusive language and graphics
• Working with the Messaging Manager and Creative Director, help implement the Random Acts social media strategy and ensure a consistent message is shared with supporters across platforms
• Maintain a proactive approach to communications on all social media accounts
• Stay informed of upcoming trends and developments within the field of social media
• Keep the Messaging Manager and Creative Director informed of significant problems that jeopardize the well-being of the organization or its reputation, including any potential issues.
• Schedule and lead 1:1 meetings with staff members on a regular basis.
• Attend staff and departmental meetings as required

DESIRED QUALIFICATIONS AND SKILLS

• At least 2 years of professional social media experience
• Experience in using social media as a public relations tool
• Speaks, reads, and writes English fluently
• The ability to work effectively with diverse groups, including staff, supporters, peers and the public
• The ability to communicate effectively, both verbally and in writing, as well as strong interpersonal skills
• Excellent computer skills
• The ability to work independently as well as on a team, and the ability to manage tasks or
• projects from implementation through to completion
• Creativity, enthusiasm, and attention to detail
• Excellent organizational and time management skills

Note: This job description is intended to provide a general overview of the requirements of the position. It is not an exhaustive list of all duties, responsibilities, and qualifications. Random Acts reserves the right to amend and change responsibilities to meet organizational needs as necessary.

This role requires remote working. Applicants must have regular and reliable access to the internet, as well as the motivation to dedicate their time to the organization.

Random Acts is committed to a diverse and inclusive workplace. Random Acts is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

If you are interested in this position, please read the job description carefully before applying for this volunteer role. You must include a resume when applying for this position.