Department Engagement Lead - Boise

Save to Favorites

American Red Cross Idaho and Montana


The Department Volunteer Engagement Lead is responsible for overseeing volunteers serving in the department while working to provide and maintain a positive volunteer experience.

  • Responsibilities
    • Consults with department managers on position on-boarding, planned growth experiences, and volunteer career development
    • Provides consultation, coaching an training resources to promote positive workforce relationships (employees with volunteers, volunteers with volunteers) and effective ongoing volunteer engagement.
    • Follows up with volunteers and department managers to ensure proper placement and job satisfaction
    • Consults with department managers regarding the leadership potential of volunteers and supports requesting department managers in developing leadership and advancement opportunities for volunteers
    • Serves as the point of contact for reassignment or referring volunteers to other department positions, or if not a fit for the department of Volunteer Services
    • Connects supervisors of volunteers to Volunteers Services HR relations team for mediation and facilitation of volunteer grievance and performance related issues
    • Leads ongoing discussions with requesting department managers about volunteer engagement cycle, roles and responsibilities working to identify what’s working and lessons learned
    • Conducts exit interviews
    • Works with team members to ensure the integration of their work with volunteer recruitment referrals and screening, recognition and Volunteer Connection
  • Time Commitment Approximately 10 hours per month, working remotely and on-site
  • Qualifications
    • Enthusiastic about Red Cross mission and program
    • Proven leadership in nonprofit or for-profit organizations
    • Cultural sensitivity to diverse audiences
    • Knowledge and understanding of Red Cross services and operations and opportunities for volunteer service
    • Works well both individually and with others
    • Relevant, complementary management and/or technical skills/operational experience
    • Relationship building skills, working collaboratively with staff partners as well as board members, senior management, and other volunteer partners as needed
    • Understand the value of volunteers and provide leadership and support to ensure volunteers are productive and have a mutually rewarding experience
  • Relationships Red Cross employees, volunteers, donors and the public
  • Length of Appointment One year appointment, renewable annually based on satisfactory performance of positions
  • Development Opportunities
    • Community advocacy and leadership
    • Relationship building
    • Enhance leadership and communication skills
    • Interact with and meet a variety of people
    • Team building with the Red Cross, volunteers and community partners
  • Requirements
    • Orientation to the Red Cross
    • On the job training, as needed

113 More opportunities with American Red Cross Idaho and Montana

About American Red Cross Idaho and Montana


5380 W Franklin Rd, Boise, ID 83705, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Every single day, the American Red Cross helps people in emergencies. Whether itメs one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.


Wed Sep 18, 2019 - Sun Dec 15, 2019


5380 W Franklin RdBoise, ID 83705



  • Human Resources Recruitment
  • Networking
  • People Skills
  • Project Management
  • Relationship Building




  • Must be at least 18

Report this opportunity