Chief Community Officer

Save to Favorites

Human Health Project (HHP)’s has a three- pronged foundation: Holistic Peer-to-Peer Information, Education and Support. Our objective is to empower people to manage their own health. For more information, please visit our website.

The Chief Community Officer provides leadership for the organization’s membership growth and engagement program, developing and managing the strategy and tactical initiatives to drive incremental member engagement. This position partners effectively with multiple stakeholders to develop and execute new initiatives that further enhance member lifetime value.

• Develop on-boarding process and engagement plan (e.g.: Develop compelling member offers)
• Produce collateral materials including Membership Packet
• Manage the organization’s annual membership renewal process
• Develop and maintain regular communication with all members and prospects (newsletters, emails, mailings, phone calls, in-person meetings)
• Create and maintain city by city database of donors and prospects
• Initiate and develop regional events to engage donors in their home cities
• Conduct member interviews
• Respond to member requests for resources and support
• Recruit membership team candidates
• Collaborate with internal teams to execute growth and communication strategies - inclusive of one 1.5 hour call per week, one quarterly planning call, and potential one-off catch up calls
• Minimum 6 month commitment