Certified Ombudsman Volunteer (COV)

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Office of Ombudsman for Long Term Care

  • 1 person is interested

The Office of Ombudsman for Long-Term Care is a program of the Minnesota Board on Aging. Regional Ombudsmen and Volunteers work to enhance the quality of life and services for people receiving long-term services and supports.

What does a Certified Ombudsman Volunteer (COV) do?

  • Promotes the well-being and quality of life for consumers in long-term residences through regular visits
  • Respond and work to resolve problems or complaints of long-term care residents
  • Provide education about resident rights and person-centered principles
  • Advocate for changes to improve residents’ quality of life and care
  • Educate and inform consumers and the community about the Ombudsman program
  • Provide technical support for the development of resident and family councils
  • Assist with addressing improper transfer and/or discharge of residents

11 More opportunities with Office of Ombudsman for Long Term Care

About Office of Ombudsman for Long Term Care

Location:

540 Cedar Street, St. Paul, MN 55164, US

Mission Statement

Enhancing the quality of life and quality of services for consumers of long-term care through advocacy, education and empowerment.

Description

The Office of Ombudsman for Long-Term Care is a program of the Minnesota Board on Aging. The Office advocates for adults needing or receiving long-term care. The Office promotes person-centered living that respects individual values and preferences and preserves individual rights. Regional Ombudsmen and Volunteers work with consumers, their families, health care and service providers and public agencies to ensure the health, safety, welfare and rights of long-term care consumers.

WHEN

We'll work with your schedule.

WHERE

Redwood CountyRedwood Falls, MN 56283

(44.5394,-95.11694)
 

SKILLS

  • Advocacy
  • People Skills
  • Problem Solving
  • Relationship Building
  • Verbal / Written Communication

GOOD FOR

  • People 55+

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 21
  • Orientation or Training
  • Volunteers are required to visit their assigned facility a minimum of six hours per month. An additional twelve hours of continual education training is required per year.

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