• 1 person is interested
 

Residential Facilities Ombudsman in Coos Bay Area

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ORGANIZATION: Residential Facility Ombudsman Program

  • 1 person is interested

RFO Certified Ombudsmen Advocate for individual's rights through routine visits to their homes, support individuals in their self-advocacy efforts in exercising choice, and investigate and work to resolve individual concerns.

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About Residential Facility Ombudsman Program

Location:

830 D Street NE, Salem, OR 97301, US

Mission Statement

The Residential Facilities Ombudsman Program works to protect individual rights and enhance quality of life specifically advocating from the resident’s perspective. We provide resident-directed complaint investigation and resolution to the 10,000 individuals living in 2,600 licensed or certified homes for Intellectual and/or Developmental Disabilities as well as homes for Mental Health conditions across the state.

Description

Individuals served often experience communication and accessibility barriers that require face-to-face visits to introduce program services and to assist in resolving concerns. The program’s purpose is to serve the individual resident. RFO endeavors to never become the voice of the individual, but rather works to amplify the individual’s voice.

Volunteers are powerful allies in achieving quality of life in homes and facilities. The RFO program welcomes interested individuals age 18 and over in a wide variety of capacities. Self-advocates and peers have been instrumental to the creation and ongoing development of the RFO program. Their guidance and continued active participation in all areas of the program are actively sought.

Creating, producing and providing program materials in accessible formats that meet ADA guidelines is one way that RFO honors the populations we serve and protects the integrity of the program.

RFO Certified Ombudsman

Certified Ombudsman volunteers (COs) work to identify, investigate and resolve complaints with and on behalf of individuals. They receive complaints from individuals during regular in-home visits as well as referred by the Deputy Ombudsman. The CO works closely with the supervising RFO Deputy.

CAUSE AREAS

Advocacy & Human Rights
Children & Youth
People with Disabilities
Advocacy & Human Rights, Children & Youth, People with Disabilities

WHEN

We'll work with your schedule.

WHERE

In your communityCoos Bay, OR 97420

(43.3623,-124.235)
 

SKILLS

  • Advocacy
  • Child Advocacy
  • Critical Thinking
  • People Skills
  • Problem Solving
  • Relationship Building

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • A flexible schedule of approximately 16 hours per month. This will include facility visits, complaint resolution including calls and meetings, as well as required activity reporting. Please consider making at least a one-year commitment
  • Adequate Transportation if no DL - 16 hours of initial concentrated training. - 15 hours of additional training to be completed in the first year of certification. - 10 hours of continuing education annually to maintain certification thereafter.

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