San Diego Military Family Collaborative- Communications Volunteer

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Program Overview:

SAY San Diego’s (SAY) mission is to partner with youth, adults, families, and communities to reach their full potential. Our vision is opportunity, equity and well-being for all San Diegans. SAY operates over 30 programs to support communities across San Diego County as a civilian based 501(c)3 nonprofit.
Also, SAY supports many "community collaboratives" in order to strengthen relationships amongst key stakeholders within various locations across the county. One such collaborative is known as the "San Diego Military Family Collaborative" (SDMFC). Since 2009, SAY has supported SDMFC and its’ mission to provide an inclusive forum to maximize the collective impact of community resources to enhance military family life. Most importantly, SDMFC aims to support military families through the sharing of information, resources and referrals to get military families support in their time of need.

SDMFC shares information about community resources and family friendly events for the military community to engage. SDMFC reaches over 1,000 individuals through our monthly newsletters and has over 2,000 followers via Facebook. As 2019 takes shape, SDMFC seeks to extend our social media platforms and followers online by incorporating the support of a social media/communications volunteer.

Volunteer Time Commitment:

• Center operates Monday through Friday 8am to 5pm. Once a month volunteer will attend meeting the 3 rd Thursday of each month
• Additional time requested to research and prepare online segments/postings
• 5-10 hours weekly
• Seeking volunteer to come to our site at least once a week
• Some of this work may be conducted remotely from home

Volunteer Responsibilities:

• Providing communication to clients/community on upcoming activities through social media platforms

• Regularly update all social media platforms (Facebook, Twitter, etc.)

• Post, update, and distribute information through social media, email newsletter (Mailchimp), and on SDMFC website

• Post photos on social media from events and conduct "Facebook Live" sessions, as appropriate

• Encourage and moderate comments and posts during and after live streams
• Support development of marketing materials
• Support content and maintenance updates of SDMFC website (hosted on WordPress)
• Increase SDMFC’s social media and online presence by researching and developing new platforms and/or messaging tools
• Follow online trends to experiment with new approaches to social media and follow local resource partners’ pages to ensure SDMFC is well-informed
• Contribute to online brand and marketing strategy for the SDMFC
• Track analytics
• Other duties as assigned

Experience/Skills:

• High School Graduate
• College students, military spouses, and/or adults welcome
• Welcome Fields of Study may include marketing, business, Early Child Development, Sociology, Social Work or Related Field, but are not required
• Understanding or lived experience working with military families is not a requirement, but a plus
• Computer Literate
• Proficiency in the use of social media
• Familiarity of Microsoft Office
• May require some evening and weekend hours

Qualifications:

• Must be at least 18 years old
• Must be cleared through TB test, drug screening and background check
• Must have reliable transportation
• Must make a commitment to volunteer a minimum of 4 months

Volunteer can gain from this position:

• Proficiency in the use of social media and Microsoft Office programs
• Experience working with youth of all ages
• Understanding of military culture and community (if not already connected to the military)
• Familiarity of community resources specific to military families
• Exposure to survey data and program evaluation
• Basic understandings of analytics and client tracking
• Director and staff will onboard volunteer to learn about military culture, resources found within the community and understanding of ecosystem of military and civilian resources for families to connect to when in need; Director and staff will explain and demonstrate effective engagement with different audiences; Director open to new approaches to current program and welcomes creativity.