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Foster Parent Representative

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Dallas Pets Alive!

Fred (Cat)

Making Dallas a No-Kill city is a big job and as a volunteer-based organization, we need a lot of great volunteers to do it. Dallas Pets Alive relies heavily on foster homes to save animals from euthanasia. As a Foster Parent Representative, you will be making a huge impact on this mission by assisting our foster families throughout this process.

To be considered, please be sure to also complete our volunteer application at https://dallaspetsalive.org/volunteer/volunteer-application/

Team: Foster

Reports to: the Assistant Foster Director, Foster Director, the VP of Animal Operations, and the Executive Director.

Works with: Will have regular and continuous contact virtually or over the phone with team leaders, foster parents, and other volunteers.

Responsibilities:

Foster representatives will be assigned to manage anywhere from 5-20+. Reps can set their max work load to accommodate their availability and schedules


  • Checking in with foster parents at scheduled times via email. If no response within 48 hours, following up with a phone call or text then escalating to appropriate parties
  • Continuous communication and check in with foster parents within 24 hours of new pull through adoption of the pet
  • Collecting marketing information for foster animals and uploading to Shelterluv internal database
  • Ensuring that foster animal is medically up-to-date and acting as liaison between medical team and foster parent
  • Assisting in troubleshooting any issues with the foster pet including training advice and medical issues
  • Maintaining notes of correspondence with foster parents regarding the pet
  • Referring issues beyond the scope of this function to other volunteers, team leaders, or Foster Director for further processing
  • Developing relationships with foster parents, and professionally managing potential complaints
  • Assisting with any other duties needed to help drive Dallas Pets Alive!’s mission and support our values

Qualifications/Skills:

  • HS diploma/equivalent required with related animal/rescue group experience
  • Consistent availability required (in case emergencies arise), flexible schedule to answer foster questions during the workday preferred
  • Ability to work virtually (phone, email)
  • Experience as a foster parent for the type of animal you are looking to oversee
  • Experience with pets beneficial - but applicants do not need to be medical/behavioral experts (there will be a support system to help with these types of issues)
  • Must not have conflicting associations with similar non-profit organizations or business(es) related to animal welfare

Dallas Pets Alive! Musts:

  • Excellent oral and written communication skills to maintain professional level correspondence at all times
  • A motivational, can-do attitude to represent Dallas Pets Alive! in a positive manner to our supporters and the general public
  • A problem-solving mindset to handle and diffuse challenging situations in a professional manner
  • A love for animals and dedication to the cause of animal welfare

To be considered, please be sure to also complete our volunteer application at https://dallaspetsalive.org/ volunteer/volunteer- application/

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About Dallas Pets Alive!

Location:

11700 Preston Road Suite 660, Dallas, TX 75230, US

Mission Statement

At Dallas Pets Alive, our mission is to promote and provide the resources, education and programs needed to eliminate the killing of companion animals.

Description

We are implementing innovative and progressive programs in Dallas after studying the best practices of other cities (most notably Austin, Texas). We are currently focused on helping the healthy and treatable pets who are at risk of being killed in the Dallas Animal Services, by rescuing the pets that are at the greatest risk and helping owners who are having problems so great that they need to surrender their pet(s) to a shelter.

In our rescue program, we do not duplicate work of other agencies. We focus solely on the pets who have already been passed over by other groups and the Dallas Animal Services’ adoption programs that only take the healthy and treatable pets who are about to be killed and have no other options.

Animals

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity, with no fixed address.

SKILLS

  • Animal Care / Handling
  • People Skills
  • Relationship Building
  • Verbal / Written Communication

GOOD FOR

N/A

REQUIREMENTS

N/A

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