Volunteer From Home, Become a Disaster Dispatcher

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When help can’t wait during emergencies, people volunteer with the American Red Cross to provide relief and care. Our mission wouldn’t be possible without these community heroes. During our Red Cross Month celebration in March, we honor their commitment to supporting people in need.

This annual tradition began 80 years ago when President Franklin Roosevelt issued the first national Red Cross Month proclamation - and each American president has followed ever since. This March, we invite you to turn your compassion into action. Help your neighbors in need by volunteering in one of our most needed roles.

Disaster Dispatcher

Receive calls from local fire departments/emergency management and dispatch Red Cross disaster responders to the scene.

Responsibilities

• Receive calls from Fire Departments, Fire/Police Dispatch or Emergency Management.
• Make phone calls to activate disaster responders, per guidelines.
• Send notification text messages.
• Create cases in Client Assistance System and activate Client Assistance Cards.
• Notify Public Affairs, Health, and Mental Health Services when needed.
• Document incident information.

Time Commitment:

• Minimum 4 on-call shifts per month

Qualifications:

• Reliable access to phone, computer, and internet when on-call
• Comfortable using and learning new technology
• Able to prioritize multiple tasks in complex, rapidly changing and stressful situations
• Strong written and verbal communications skills

****To get started, visit: www.redcross.org/volunteer & submit your volunteer application.

Questions? Contact Alaina at alaina.riedel@redcross.org or 920-509-0510.