Volunteer Patient Advocate

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ORGANIZATION: Human Health Project

Human Health Project (HHP)’s has a three- pronged foundation: Holistic Peer-to-Peer Information, Education and Support. Our objective is to empower people to manage their own health. For more information, please visit our website.


As an organization, we strive to achieve our mission by

  • Making the patient our highest priority
  • Promoting peer-to peer information, education and support
  • Promoting healthy lifestyles
  • Improving the level of service provided by HHP
  • Ensuring all health care services are relevant to the needs of the HHP community

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Serve as a patient advocate
  • Agree and commit to a regular volunteer schedule of tasks and a minimum of 2 hours per week for at least six months. Tasks could include:
    • Answering emails
    • Answering calls
    • Assisting workshops
    • Marketing support
    • Technical support
    • Outreach support
  • Refer patients to HHP resources as needed
  • Be open to learning about how to work with marginalized communities
  • Learn and operate the patient intake/management system
  • Learn basics on Insurance policies and procedures
  • Collaborate on projects with different HHP teams (e.g. Partnerships & BD, Marketing, etc.)
  • Complete patient advocate volunteer training
  • Timely and clear communication
  • Be knowledgeable of and abide by the HHP Confidentiality Policies and Procedures
  • Attend regular check-ins with HHP volunteer coordinator
  • Volunteers for this position should have excellent customer service, computer and communication skills
  • Have reliable transportation
  • Volunteers must pass a criminal background check, complete a volunteer application packet and attend a new volunteer orientation session

COMMITMENT

  • Volunteers are required to dedicate 2 hours per week for 6 months. Please communicate with the volunteer coordinator to discuss any inability to meet this commitment.
  • Serve a minimum of 50 hours working on assigned projects, tasks, and responsibilities.

QUALIFICATIONS AND REQUIREMENTS

  • Secondary school/high school completion required
  • Must be over the age of 18
  • Some college coursework preferred
  • Case management experience preferred
  • Adaptability when dealing with constantly changing processes, computer systems
  • Ability to do simple mathematics
  • Exemplary critical thinking skills
  • Proficient experience utilizing G Suite with emphasis on Google Docs and Sheets
  • Exemplary communication skills, both orally and written, to a variety of individuals
  • Ability to multitask
  • Ability to function and make appropriate decisions in a fast paced environment
  • Knowledge of Spanish is desired but not essential

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About Human Health Project

Location:

2271 Vandalia Avenue, Los Angeles, CA 90032, US

Mission Statement

Our Mission: To drive patient-centered health outcomes by harnessing data collected by a global online community who share their treatment outcomes, enhanced by clinical evidence-based best practices

Description

Human Health Project (HHP) is a global nonprofit organization dedicated to helping individuals increase their health knowledge through the sharing of health information. HHP collects, analyzes, and shares health information to empower and inform individuals to achieve better health outcomes. Our patient-centered approach enables patients and caregivers to choose treatments based on evidence-based clinical data as well as the cumulative knowledge of the HHP community.

For more Information about HHP, please visit our website: https://www.humanhealthproject.org/

CAUSE AREAS

Advocacy & Human Rights
Community
Health & Medicine
Advocacy & Human Rights, Community, Health & Medicine

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

SKILLS

  • Case Work / Management
  • Healthcare
  • Cross-cultural Communication
  • Critical Thinking
  • Multi-Tasking
  • People Skills

GOOD FOR

N/A

REQUIREMENTS

  • A minimum of five hours weekly for six months to a year
  • Please fill out the Application form to complete the HHP application process. You can copy & paste the link into your web browser. https://docs.google.com/forms/d/e/1FAIpQLSdnvpQA9F_Tjbkfot-9qs5ZlQWHtx-Dp0E9e0aFn0MinthjBA/viewform?usp=sf_link

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