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Visitor Services Volunteer at the Field Museum

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ORGANIZATION: The Field Museum

The Field Museum Welcomes You

Visitor Services Information Desk Volunteer Duties:

  • Assist guests when they arrive at the Museum
  • Providing general Museum information and Map to guests
  • Wayfinding
  • Customer service support during special museum events
Excellent Customer Service skills are required; prior customer service experience preferred. Volunteer positions are available 7 days a week during opening hours of the Museum, which are 9:00am -5pm. We do ask that volunteers commit to a time period of 4 hours per week for weekday volunteers or four hours every other weekend for weekend volunteers, for a minimum of 6 months. Long term commitment of 8 months to one year preferred. Applicants able to commit long term will receive priority for placement.

Volunteer benefits include free parking while volunteering, a free museum membership (after one year of service equal to 208 hours) and discounts at the Museum.

To apply for this position: please access the Field Museum's website at to fill out the online volunteer application and someone from HR will contact you soon. Thank you!

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About The Field Museum


1400 South Lake Shore Drive, Chicago, IL 60605, US

Mission Statement

The Field Museum connects all of us to the natural world and the human story. The Field Museum has particular relevance in three of the many challenges facing our country and planet: climate change, mass extinction, and social change. We can and must instill a sense of connection in people to the planet and to each other. Our mission statement reflects this goal.


Volunteers provide the vital link that helps bring the Museum alive for over 1.75 million annual visitors. You can bring a smile to a child, or earn a nod of appreciation from a visitor. With over 400 volunteers, we have a diverse range of volunteer opportunities. You can make a difference here!


Arts & Culture
Education & Literacy
Arts & Culture, Community, Education & Literacy


We'll work with your schedule.


1400 South Lake Shore DriveChicago, IL 60605



  • Office Reception
  • People Skills
  • Multi-Tasking
  • Customer Service




  • Background Check
  • Must be at least 18
  • Orientation or Training
  • We ask volunteers to commit to one four hour shift per week for weekday volunteers or one four hour shift every other weekend for weekend volunteers.

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