Teach Basic Computer Skills (Bilingual in English and Somali Prefered)

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Got computer skills? Help adults with barriers to employment build effective online job-search skills.

PPL's Learning Center offers a computer lab open to the public for career-related activities. Lab Volunteers give 1:1 support to adults learning basic computer skills, offering guidance as they search for employment & educational opportunities online.

Location & Schedule:

• PPL Learning Center, 1021 East Franklin Ave., Mpls 55404
• Flexible 3 hour shifts (weekly) between 9 am - 4 pm
• Current available shifts:
  
  • Monday, 9-12 AM
  • Thursday, 1-4 PM
  • On-call and substitute volunteers

****All shifts are generally flexible (please contact for more info)

Responsibilities:

• Orient new participants to lab policies, software, and accessibility tools
• Teach adults basic computer skills
• Help with online job search and email setup
• Coach on self-presentation: offer advice on resumes, cover letters, and professionalism
• Direct adults to resources: housing, education, childcare, etc.
• Assist with specials projects and lab maintenance
• Remind participants of lab rules and help maintain professional environment

Benefits:

• Training and guidance from program staff
• Hands-on experience working with diverse adults in a community setting
• Opportunity to empower others by sharing your skills and knowledge

• High proficiency in both Somali and English language required
• Experience working with immigrant populations desired but not required
• Proficient at Microsoft Word, internet search, and general computer knowledge
• Interest in working with adults of diverse socioeconomic and cultural backgrounds
• Able to proactively engage and assist adults

Contact Brock Hefel at 612-455-5307 or Brock.Hefel@ppl-inc.org to learn more or set up an interview. The application process includes references and a background check.