Can you help answer the disaster call? - Gallatin County

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ORGANIZATION: American Red Cross Idaho


Duty Officer volunteers play a key role in disaster response and client service delivery. These volunteers answer the initial phone call requests for assistance and then dispatch Red Cross volunteers to meet with families impacted by home fires and other disasters so they can provide temporary relief such as a safe place to stay, food and clothing. No experience required - all training is provided.

Location: 100% Virtual - you can help during times of disaster from the comfort of your own home!

Volunteer Roles:
  • Provide leadership and guidance by answering initial calls for temporary assistance.
  • Dispatch Disaster Action Team (DAT) volunteers.
  • Monitor disaster response to ensure appropriate resources are made available.
Time Commitment:
  • The DutyOfficer position is broken up into 6-hour shifts where you would be on-call to answer the phone and would need access to a phone and computer.
  • As a volunteer, you will have the ability to sign up for individual shifts that best meet your schedule.

Benefits of volunteering:

  • Gain valuable experience in social work, disaster response, human services, volunteer coordination, emergency management, and incident response.
  • Serve your community by assisting those affected by disasters

Please help make a difference during times of disaster! Go to to complete an application. Have questions? Email our team at for more information.

We are so grateful for your consideration and support!

34 More opportunities with American Red Cross Idaho

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About American Red Cross Idaho


5380 W Franklin Rd, Boise, ID 83705, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so:

  • All people affected by disaster across the country and around the world receive care, shelter and hope;
  • Our communities are ready and prepared for disasters;
  • Everyone in our country has access to safe, lifesaving blood and blood products;
  • All members of our armed services and their families find support and comfort whenever needed; and
  • In an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.


Crisis Support
Disaster Relief
Community, Crisis Support, Disaster Relief


We'll work with your schedule.


Virtual/RemoteBozeman, MT 59715



  • Data Entry
  • Disaster Response
  • Basic Computer Skills
  • Customer Service
  • Disaster Relief Call Center
  • Multi-Tasking


  • People 55+


  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Four or more on-call shifts per month. *Preferred length of commitment (after training) is at least 6 months and a year is greatly appreciated.

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