• 12 people are interested

Volunteer Dispatchers - Daytime & Evening Positions

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ORGANIZATION: ITN Southern Delaware

  • 12 people are interested
ITN Southern Delaware, Inc.
We open more than just doors!


Help seniors and adults with visual impairments access healthcare, consumer, social and recreational activities, events, and opportunities, thus allowing them to maintain mobility and quality of life in Southern Delaware and allowing them to maintain independence and age in place.
Work with like-minded volunteers providing arm-through-arm, door-through-door personalized ride services to members.

  • Learn cloud-based software system to match and schedule daily drivers and riders.
  • Job requires basic data entry skills, knowledge of excel, Adobe, and the ability to learn computer software.
  • Ability to use Google Maps, Gmail, Sheets or Google Docs, and Google Voice a big plus!
  • Outstanding customer service skills an absolute must!
  • Background check required (paid for by ITN).
Training provided.
Opportunity to work from home.
Earn credits in a personal transportation account for your own use.

3 Shifts

  • 08:30 AM to 12:00 PM
    You can volunteer around your own schedule IN 1/2 day, full day, or evening shifts. Work from home.
  • 12:30 PM to 04:30 PM
    Volunteer in 1/2 day increments around your schedule. Work from home.
  • 04:30 PM to 06:30 PM
    Volunteer for a few hours each week, any day based on your schedule. Work from home.
More Shifts

More opportunities with ITN Southern Delaware

No additional volunteer opportunities at this time.

About ITN Southern Delaware


26412 Broadkill Rd., Suite 1A, Milton, DE 19968, US

Mission Statement

ITN Southern Delaware strives to provide sustainable, community-based and community supported transportation services for seniors 55+ and adults with visual impairments throughout Sussex County by building a transportation cooperative network and promoting lifelong safety and mobility. ITN promises to provide safe, reliable, arm-through-arm, door-through-door transportation services with superior customer service so that members feel like they still have their own car and a close friend helping them maintain their independence and enjoy great Quality of Life.


Transitioning from driver to passenger isn’t easy, but it is less stressful when there is a transportation alternative that keeps the older adult in control. ITN Southern Delaware is a non-profit organization committed to providing safe, reliable transportation services. ITN members pay an annual membership fee and open a debit account to pay for rides. When they pick up the telephone to schedule a ride, they are not asking a favor, they are maintaining their mobility and independence. ITN can be the key that allows them to age in place.

ITN provides superior customer service with an arm-through-arm, door-through-door standard that sets them apart from DART, DAST, taxis and new online app services. Rides are available 24/7 with no restriction to purpose, and customers have an option to ride alone or with others.

  • Membership based co-op for 55+ and visually impaired adults
  • Service area - Southern Delaware
  • No money exchanges hands with driver, no tipping allowed
  • Fares are half the cost of a comparable taxi ride
  • Monthly statements
  • Ride share discounts
  • Scholarships
  • Pet friendly
  • Can accommodate canes, walkers, portable wheelchairs
  • Volunteers drive around their own schedule
  • Volunteers accrue credits for miles driven or hours worked. Credits used for rides, saved for future, transferred to a loved one, or donated back to ITN


Health & Medicine
People with Disabilities
Health & Medicine, People with Disabilities, Seniors


We'll work with your schedule.
This opportunity has 3 shifts


26412 Broadkill RdSuite 1AMilton, DE 19968



  • Data Entry
  • Basic Computer Skills
  • Google Apps
  • Transportation Management
  • Administrative Support
  • Customer Service


  • People 55+


  • Background Check
  • Must be at least 50
  • Orientation or Training
  • Minimum 4 hrs, 1 day per week, occasional weekend/evening on-call. Opportunity to work from home if necessary.
  • Phone Skills, Customer Service Oriented, Organized, Compassionate, Basic Level Computer Skills, Ability/desire to drive in urgent situations is a Plus.

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