• ORGANIZATION PROFILE
  • ITN Southern Delaware ITN Southern Delaware

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(38.789577,-75.30462)
 

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Mission Statement

ITN Southern Delaware strives to provide sustainable, community-based and community supported transportation services for seniors 55+ and adults with visual impairments throughout Sussex County by building a transportation cooperative network and promoting lifelong safety and mobility.

Description

ITN Southern Delaware provides dignified transportation services. Older adults who join ITN become dues-paying members of a non-profit organization committed to their independence and mobility. When they pick up the telephone to schedule a ride, they are not asking a favor. The transition from the driver's seat to the passenger seat is never easy for the drivers or for their families, but it is infinitely easier when there is a viable transportation alternative that keeps the older adult in control.

ITN is consumer oriented; providing excellent customer service with the arm-through-arm, door-to-door standard that sets us apart from DART, DAST, taxis and the new online app services. Service is available 24/7 and customers schedule rides in advance or as needed with the option to ride alone or with others.

  • Membership based - persons 55 years and older and the visually impaired 21 years and older can join
  • ITN is supported by private, rather than public resources
  • Affordable fares - half the price of a comparable taxi ride
  • Available 7 days a week, 24 hours a day for any purpose
  • Arm-through-arm, door-through-door service and help with packages
  • No money is exchanged in the vehicle, no tipping permitted
  • Riders pre-fund a personal transportation account
  • Uses automobiles, rather than vans or buses
  • Rides may be booked at any time
  • Discounts for shared rides

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