• ORGANIZATION PROFILE
  • ITN Southern Delaware ITN Southern Delaware

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Mission Statement

ITN Southern Delaware strives to provide sustainable, community-based and community supported transportation services for seniors 55+ and adults with visual impairments throughout Sussex County by building a transportation cooperative network and promoting lifelong safety and mobility.

Description

Transitioning from driver to passenger isn’t easy, but it is less stressful when there is a transportation alternative that keeps the older adult in control. ITN Southern Delaware is a non-profit organization committed to providing safe, reliable transportation services. ITN members pay an annual membership fee and open a debit account to pay for rides. When they pick up the telephone to schedule a ride, they are not asking a favor, they are maintaining their mobility and independence. ITN can be the key that allows them to age in place.

ITN provides superior customer service with an arm-through-arm, door-through-door standard that sets them apart from DART, DAST, taxis and new online app services. Rides are available 24/7 with no restriction to purpose, and customers have an option to ride alone or with others.

  • Membership based co-op for 55+ and visually impaired adults
  • Service area - Southern Delaware
  • No money exchanges hands with driver, no tipping allowed
  • Fares are half the cost of a comparable taxi ride
  • Monthly statements
  • Ride share discounts
  • Scholarships
  • Can accommodate canes, walkers, portable wheelchairs
  • Volunteers drive around their own schedule
  • Volunteers accrue credits for miles driven or hours worked. Credits used for rides, saved for future, transferred to a loved one, or donated back to ITN

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