Cause Areas

When

It's flexible! We'll work with your schedule.

Where

This is a Virtual Opportunity, with no fixed address.

About

To apply: please submit your application here: https://wgli.org/open-positions/


Location: Remote

Duration: 1 year

Schedule: 5-10 hours a week

How you’ll make an impact

WGLI is looking a CRM Administrator to manage the Customer Relationship Management (CRM) for non-profits system on a regular basis.

What you will do

  • Provide a central point of contact for all system changes and technical support requests
  • Manage all new user set-ups and deactivation
  • Provide system training and help enforce user adoption.
  • Respond to user questions and requests promptly.
  • Customization of fields, forms, views, templates, custom records, communications
  • Develop ad-hoc reports as requested by user groups or stakeholders; perform analysis on data
  • Perform manual or automated data entry/data clean up as required.
  • Assure that the CRM system and WGLI’s website are connected and synchronized
  • Identify & correct errors made by CRM users. Monitor & correct data integrity
  • Create & maintain documentation, including policies, procedures and training manuals.
  • Gather and write up business requirements for system enhancements. Test all changes made to the CRM application.
  • Updating content and posting new events on website

You have these skills

Education and technical competencies

  • Degree or experience in relevant discipline (BA or BS in a business or technology field)
  • Proficiency in MS Office, WEB applications, Databases
  • Experience as system administrator, CRM solutions and web site administration
  • Experience developing and delivering technical trainings for end users
  • Understanding of non-profits standard practices as related to Customer Relationships (memberships, volunteers, events, communications, donations, reports)

Personal Competencies

  • Excellent written and verbal communication skills
  • Excellent customer service and organizational skills
  • Analytical and process oriented and ability to work independently

About the Women’s Global Leadership Initiative

Women’s Global Leadership Initiative (WGLI) is a non-profit, 501(c) (3) organization, founded in 2008. It is dedicated to unlocking the leadership potential of women of different socio-economic and ethnic backgrounds who want to make a difference in their communities by realizing their full leadership potential.

WGLI’S mission is to build women leaders across the globe. Regardless of socio-economic conditions, WGLI will provide every woman with the opportunity to an education, the ability to invest in her future and the tools and knowledge to contribute to her community.

Skills

  • Analytics
  • Database Administration
  • ERP / CRM

Good Match For

N/A

Requirements & Commitment

N/A

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