Cause Areas


It's flexible! We'll work with your schedule.


This is a Virtual Opportunity, with no fixed address.


To apply: please submit your application here:

Location: Remote

Duration: 1 year

Schedule: 5-10 hours a week

How you’ll make an impact

WGLI is looking a CRM Administrator to manage the Customer Relationship Management (CRM) for non-profits system on a regular basis.

What you will do

  • Provide a central point of contact for all system changes and technical support requests
  • Manage all new user set-ups and deactivation
  • Provide system training and help enforce user adoption.
  • Respond to user questions and requests promptly.
  • Customization of fields, forms, views, templates, custom records, communications
  • Develop ad-hoc reports as requested by user groups or stakeholders; perform analysis on data
  • Perform manual or automated data entry/data clean up as required.
  • Assure that the CRM system and WGLI’s website are connected and synchronized
  • Identify & correct errors made by CRM users. Monitor & correct data integrity
  • Create & maintain documentation, including policies, procedures and training manuals.
  • Gather and write up business requirements for system enhancements. Test all changes made to the CRM application.
  • Updating content and posting new events on website

You have these skills

Education and technical competencies

  • Degree or experience in relevant discipline (BA or BS in a business or technology field)
  • Proficiency in MS Office, WEB applications, Databases
  • Experience as system administrator, CRM solutions and web site administration
  • Experience developing and delivering technical trainings for end users
  • Understanding of non-profits standard practices as related to Customer Relationships (memberships, volunteers, events, communications, donations, reports)

Personal Competencies

  • Excellent written and verbal communication skills
  • Excellent customer service and organizational skills
  • Analytical and process oriented and ability to work independently

About the Women’s Global Leadership Initiative

Women’s Global Leadership Initiative (WGLI) is a non-profit, 501(c) (3) organization, founded in 2008. It is dedicated to unlocking the leadership potential of women of different socio-economic and ethnic backgrounds who want to make a difference in their communities by realizing their full leadership potential.

WGLI’S mission is to build women leaders across the globe. Regardless of socio-economic conditions, WGLI will provide every woman with the opportunity to an education, the ability to invest in her future and the tools and knowledge to contribute to her community.


  • Analytics
  • Database Administration
  • ERP / CRM

Good Match For


Requirements & Commitment


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