Director - Client Relations

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The Class Consulting Group is a boutique management consulting firm headquartered in SFO- Bay Area that provides consulting services to senior management and Board of Directors of nonprofit/ philanthropic organizations and offers community leadership opportunities to professionals. CLASS collaborate with our clients -- the Non-Profit Organizations -- to help them realize their mission and create tangible value. CLASS offers business consulting services in marketing, strategy, human resources/ organization, finance & IT. We are looking for a motivated and committed individual to join as a Director to our volunteer-driven Client Relations Team.

Specific Responsibilities:

· Lead client relations and marketing activities in seeking business with potential NPO prospects & developing existing NPO relationships.

· Seek repeat business by managing relationships with current & past clients.

· Develop business plans and CR strategies that ensures attainment of organizational goals and targets.

· Collaborate with the Business Consulting Services team to reach out to CLASS clients to gauge impact of CLASS's work and probe for potential follow up on projects and/or referrals.

· Create and deliver proposal presentations to potential clients.

· Build CLASS’s brand and develop marketing programs & communication channels that will drive new business growth.

· Represent CLASS at various Nonprofit Organization related events.

· Oversee Salesforce (CRM) to ensure we are managing our relationships and interactions with our existing/potential clients.

· Provide leadership to the CR team, ensuring appropriate training, communications and leveraging of resources within the team.

General Responsibilities:

· Assisting in developing strategic and operation plans by identifying short term and long term priorities.

· Tracking KPIs and progress of strategic projects and presenting management reports to the board.

· Providing leadership to the team and encouraging a leadership based culture

· Presiding over the meetings and agenda of the team as well as tracking projects and ongoing activities.

· Ensuring appropriate communications and leveraging resources within the team and with other teams.

· Promoting volunteer engagement within the CR Team and across the broader CLASS Group.

Education & Experience:

· MBA Marketing with 8+ years experience in Business Development, Sales or Marketing.

· Experience with Salesforce or any CRM database preferred

Other requirements & Pre-requisites:

· 1+ yr of commitment for pro-bono position

· Optimistic, Reliable and capable of fostering team work

· Passionate & committed to serve community

· Excellent Communicator

· Good sense of humor

· Honors CLASS's code of ethics

· Minimum 5 hours per week (excluding meeting time)

· Attend monthly meetings: 2 in person meetings (At Sunnyvale CA); 2 conference calls

Benefits:

· Leadership development opportunities

· Networking opportunities

· Group based learning

Type: Volunteer Job/Unpaid, Part-Time (Flexibility to work with your full time job)

Apply:

If you are interested in above opportunity or any other opportunities, submit an online application form [ http://theclass.catsone.com/careers/ ] or just directly register with us [http://theclass.catsone.com/careers/index.php?m=portal&a=register]. Once we receive your request - our recruitment team would contact you to set up an informational session with you.