Information and Referral Specialist
ORGANIZATION: 2-1-1 Big Bend
Please visit the new page to apply.
General
The mission of 2-1-1 Big Bend is to provide assessment, emotional support, crisis assistance, education, training, and referrals with accurate, up-to-date resource information. 2-1-1 Big Bend operates Helpline 2-1-1, the Florida HIV/AIDS Hotline and the Family Health Line. In addition, the agency answers calls for the National Suicide Prevention Lifeline and other organizations that contract with 2-1-1 Big Bend for hotline services. Program Volunteers help us meet this mission by assisting with public relations, special events, administrative tasks, data entry, information and referral, and other projects as delegated. This position is directly responsible to the Coordinator of Volunteers.
Minimum Qualifications
Successful Program Volunteers possess a motivation to help people, a non-judgmental attitude, strong communication skills, and basic computer competency.
Primary Job Responsibilities - Information and Referral Volunteers
- Assist with the annual data collection survey process implemented to update to update listings in databases
- Attend community meetings to network with other human service providers
- Distill information from brochures and other materials
- Enter referral information into agency IRIS database
- Enter data into intranet database
- Edit database entries
More opportunities with 2-1-1 Big Bend
No additional volunteer opportunities at this time.
About 2-1-1 Big Bend
Location:
PO Box 10950, Tallahassee, FL 32302, US
Mission Statement
"Helping individuals and communities by bringing people and services together through programs which include telephone counseling, crisis intervention, information, referral, and training services."
Description
- 2-1-1 Big Bend provides a 24 hour free community hotline service called Helpline 2-1-1 offering individual, confidential counseling and human service information.
- 2-1-1 Big Bend provides help for: relationship issues, domestic violence, suicide, mental health concerns, substance abuse, grief, pregnancy, rape, abuse, crisis, housing assistance, disabilities, teen concerns, youth behavior problems and community information and referrals.
- A free, searchable resource database is provided on our website at www.211bigbend.org.
- 2-1-1 Big Bend is also the statewide hotline provider for Floridians seeking HIV/AIDS information, family health information and parenting support.
- 2-1-1 is an innovative response to society's demand for critical community information access - saving money and time by helping cut through the confusing maze of information and services that frequently overwhelm individuals, and providing a entry point for social assistance.
CAUSE AREAS
WHEN
WHERE
2-1-1 Big Bend, Inc.Tallahassee, FL 32302
DATE POSTED
January 10, 2018
SKILLS
- Data Entry
- Basic Computer Skills
- Database Administration
- Administrative Support
- Customer Service
GOOD FOR
- People 55+
REQUIREMENTS
- Must be at least 18
- approximately 3 hours per week/12 hours per month
- total commitment of 100 hours