Regional Quality Council Reviewer - stipend position

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The Arc Minnesota

The Arc's Regional Quality Council Reviewer position supports the goals of the Regional Quality Council. The Council Reviewer uses person-centered interviewing skills to conduct quality interviews with individuals receiving home & community based services. Interviewers will actively listen to interview participants to accurately understand & record their perceptions about the quality of services they receive. Interviewers will be partnered if possible, though this cannot be guaranteed. Specific duties include:

    • Complete training on conducting person-centered quality interviews & demonstrate competency
    • Conduct in person interviews with individuals receiving home & community based services regarding their quality of life; minimum of 5 interviews per year with a preference of 1-2 per month
    • Travel to interview locations, includes travel to residential, work or community-based locations
    • Accurately enter & manage data collected from interviews & follow date privacy guidelines
    • Conduct interviews utilizing a standard set of questions with use of a multitude of communication styles
    • Support individuals with diverse disabilities through the RQC interview process
    • Report suspected or known cases of abuse or neglect of individuals being interviewed
    • Other duties as requested

Total time commitment, including travel, may be up to 4 hours per interview. Interviewers will be asked to provide a schedule of availability to conduct interviews along with which counties (Hennepin, Dakota, &/or Scott) they are willing to travel to do. Volunteers must complete a RQC volunteer application, successfully pass a background check, attend orientation/training of 10-15 hours prior to beginning interviews and additional training as needed.

A $75 stipend will be provided per full completion of the interview process, includes entering of data into database. Interested individuals, please email a cover letter and resume to Michelle Theisen at michelletheisen@arcminnesota,org.


In 2016, the Minnesota Department of Human Services (DHS), with advice from the State Quality Council, created 3 regional quality councils (RQC). The councils were charged with establishing a quality monitoring system to measure & report on services for people with disabilities in their region. These councils will also analyze the information gathered & coordinate a regional response to remove barriers & service gaps, set priorities to improve home & community based long-term service & supports for people with disabilities based on regional strengths & needs, report regional findings to the State Quality Council which will share the information with DHS & make recommendations for system improvements.

25 More opportunities with The Arc Minnesota

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People with Disabilities

WHEN

We'll work with your schedule.

WHERE

2446 University Ave. W, Ste. 110Saint Paul, MN 55114

(44.963978,-93.19957)
 

SKILLS

  • Program Management
  • People Skills
  • Verbal / Written Communication
  • Administrative Support
  • Advocacy

GOOD FOR

N/A

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 4-12 hours per month

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