Regional Quality Council Reviewer - stipend position
The Arc's Regional Quality Council Reviewer position supports the goals of the Regional Quality Council. The Council Reviewer uses person-centered interviewing skills to conduct quality interviews with individuals receiving home & community based services. Interviewers will actively listen to interview participants to accurately understand & record their perceptions about the quality of services they receive. Interviewers will be partnered if possible, though this cannot be guaranteed. Specific duties include:
- Complete training on conducting person-centered quality interviews & demonstrate competency
- Conduct in person interviews with individuals receiving home & community based services regarding their quality of life; minimum of 5 interviews per year with a preference of 1-2 per month
- Travel to interview locations, includes travel to residential, work or community-based locations
- Accurately enter & manage data collected from interviews & follow date privacy guidelines
- Conduct interviews utilizing a standard set of questions with use of a multitude of communication styles
- Support individuals with diverse disabilities through the RQC interview process
- Report suspected or known cases of abuse or neglect of individuals being interviewed
- Other duties as requested
Total time commitment, including travel, may be up to 4 hours per interview. Interviewers will be asked to provide a schedule of availability to conduct interviews along with which counties (Hennepin, Dakota, &/or Scott) they are willing to travel to do. Volunteers must complete a RQC volunteer application, successfully pass a background check, attend orientation/training of 10-15 hours prior to beginning interviews and additional training as needed.
A $75 stipend will be provided per full completion of the interview process, includes entering of data into database. Interested individuals, please email a cover letter and resume to Michelle Theisen at michelletheisen@arcminnesota,org.
In 2016, the Minnesota Department of Human Services (DHS), with advice from the State Quality Council, created 3 regional quality councils (RQC). The councils were charged with establishing a quality monitoring system to measure & report on services for people with disabilities in their region. These councils will also analyze the information gathered & coordinate a regional response to remove barriers & service gaps, set priorities to improve home & community based long-term service & supports for people with disabilities based on regional strengths & needs, report regional findings to the State Quality Council which will share the information with DHS & make recommendations for system improvements.
We'll work with your schedule.
2446 University Ave. W, Ste. 110Saint Paul, MN 55114
- Program Management
- People Skills
- Verbal / Written Communication
- Administrative Support
- Driver's License Needed
- Background Check
- Must be at least 18
- Orientation or Training
- 4-12 hours per month