• 22 people are interested

Technical Assistant Client Transportation

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ORGANIZATION: Gaithersburg HELP, Inc.

  • 22 people are interested
Technical Assistant Client Transportation
Technical Assistant Client Transportation position helps both Drivers and Schedulers with IT related matters and more.

This position is responsible for general computing and administrative support for the transportation program. The primary computing tool currently used by the transportation program is the RideScheduler program, a cloud-based database application developed exclusively to meet the needs of nonprofit transportation providers.

A background/MVA check will be performed.

General duties include:

  • Provide general administrative and technical support to the Director, Transportation Program, Transportation Schedulers and Transportation Drivers.

  • Conduct refresher training on using RideScheduler as needed.

  • Review and perform "housekeeping" updates to the RideScheduler database as needed. This includes such things as updating the driver’s license and insurance expiration dates in driver records and cleaning up the Common Addresses list.

Requirements for Technical Assistants

Our volunteer Technical Assistants:

  • Must be 18 years of age or older

  • Must have a background in good standing

  • Since Technical Assistants use their own computer from home, a well working one would be required and can be either a desktop or laptop

  • Have a general IT background, degree is not required but can help.

Minimum Age for Volunteers: 18

We need volunteers who are free: Weekdays


Contact person: Volunteer Coordinator, Call: 301-216-2510 Box 6, Email: volunteer@gaithersburghelp.org, and/or learn more about this program at http://www.gaithersburghelp.org/volunteer. When ready to apply, click "Volunteer Application" or go to www.gaithersburghelp.org/volunteer-application and follow the directions. However, this position will not be listed so choose position "Other?" and click on the check box "Information Technology" under "Any Other Skills?". From There type "Technical Assistant Client Transportation" in "Comments".

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About Gaithersburg HELP, Inc.


301 Muddy Branch Road,, Gaithersburg, MD 20878, US

Mission Statement

The mission of Gaithersburg HELP is to provide individuals and families in the Gaithersburg area with emergency assistance to resources that are available, and to provide information and referrals to other organizations and agencies. We accomplish this mission through the hard work of our volunteers and the generosity of our donors.


Gaithersburg HELP is an all-volunteer 501(c)(3) non-profit organization providing emergency food and infant supplies, transportation and financial assistance for medical prescriptions and other emergency needs.


People with Disabilities
Community, People with Disabilities, Seniors


We'll work with your schedule.


Various locations throughout Montgomery CountyGaithersburg, MD 20878



  • Basic Computer Skills
  • Google Apps
  • Internet Research
  • Administrative Support
  • Customer Service


  • People 55+


  • Background Check
  • Must be at least 18
  • 13 hours per month.

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