Technical Assistant Client Transportation

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This position is responsible for general computing and administrative support for the transportation program. The primary computing tool currently used by the transportation program is the RideScheduler program, a cloud-based database application developed exclusively to meet the needs of nonprofit transportation providers.

A background/MVA check will be performed.

General duties include:

• Provide general administrative and technical support to the Director, Transportation Program, Transportation Schedulers and Transportation Drivers.

• Conduct refresher training on using RideScheduler as needed.

• Review and perform "housekeeping" updates to the RideScheduler database as needed. This includes such things as updating the driver’s license and insurance expiration dates in driver records and cleaning up the Common Addresses list.

Requirements for Technical Assistants

Our volunteer Technical Assistants:

• Must be 18 years of age or older

• Must have a background in good standing

• Since Technical Assistants use their own computer from home, a well working one would be required and can be either a desktop or laptop

• Have a general IT background, degree is not required but can help.

Minimum Age for Volunteers: 18

We need volunteers who are free: Weekdays

Contact person: Volunteer Coordinator, Call: 301-216-2510 Box 6, Email: volunteer@gaithersburghelp.org, and/or learn more about this program at http://www.gaithersburghelp.org/volunteer. When ready to apply, click "Volunteer Application" or go to www.gaithersburghelp.org/volunteer-application and follow the directions. However, this position will not be listed so choose position "Other?" and click on the check box "Information Technology" under "Any Other Skills?". From There type "Technical Assistant Client Transportation" in "Comments".