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Client Transportation Scheduler

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Gaithersburg HELP, Inc.

  • 9 people are interested
Client Transportation Scheduler
Schedulers are the first point of contact between client and driver.

Check voicemail line for messages left by our clients who are Gaithersburg seniors and adults with disabilities in need of transportation to medical and social service appointments in the local area and home. Client Transportation Schedulers connect clients with drivers via their requests.

A background/MVA check will be performed.

General duties include:

  • Call into voicemail system to take client requests from the voicemail system, and return phone calls to confirm details of the requested ride.

  • Enter data into an established database for clients doctor’s appointment information for each ride request.

  • Communicate with drivers via professional email account and/or call them to find an available volunteer driver to drive the clients to their appointments, and occasionally to pick up their medications after their doctor’s appointments before taking them back home.

Requirements for Volunteer Schedulers

Our volunteer Schedulers:

  • Must be 18 years of age or older

  • Must have a background in good standing

  • Since Schedulers use their own computer from home, a well working one would be required and can be either a desktop or laptop

Minimum Age for Volunteers: 18

We need volunteers who are free: Weekdays

HOW TO APPLY

Contact person: Volunteer Coordinator, Call: 301-216-2510 Box 6, Email: volunteer@gaithersburghelp.org, and/or learn more about this program at http://www.gaithersburghelp.org/volunteer/call-center-support. When ready to apply, click "Volunteer Application" or go to www.gaithersburghelp.org/volunteer-application and follow the directions.

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About Gaithersburg HELP, Inc.

Location:

301 Muddy Branch Road,, Gaithersburg, MD 20878, US

Mission Statement

The mission of Gaithersburg HELP is to provide individuals and families in the Gaithersburg area with emergency assistance to resources that are available, and to provide information and referrals to other organizations and agencies. We accomplish this mission through the hard work of our volunteers and the generosity of our donors.

Description

Gaithersburg HELP is an all-volunteer 501(c)(3) non-profit organization providing emergency food and infant supplies, transportation and financial assistance for medical prescriptions and other emergency needs.

Community
People with Disabilities
Seniors

WHEN

We'll work with your schedule.

WHERE

Various locations throughout Montgomery CountyGaithersburg, MD 20878

(39.1048,-77.25201)
 

SKILLS

  • Basic Computer Skills
  • Customer Service

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 15 hours per month

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