Service to the Armed Forces Regional Caseworker


(21.266752,-157.7984)
 

Cause Areas

When

It's flexible! We'll work with your schedule.

Where

4155 Diamond Head RoadHonolulu, HI 96816

About

Purpose:

Support and assist with the full range of client services to military members, veterans and their families, to include: emergency communications; information and referral; access to financial assistance; and family follow-up services.

Key Responsibilities:

Provide service at the local Red Cross Chapter Office, office on Military Installation or Work Remotely from home
* Support the Red Cross mission
* Maintain strict confidentiality of any case notes, names and other personal information in accordance with Red Cross policies
* Support and follow Service to Armed Forces (SAF) policies, procedures and protocols related to Red Cross client services
* Coordinate requests for service to include recording all client info into the SAF Case Management System; providing other follow-up actions needed for complete and timely client service; understand and apply Red Cross and SAF policies consistently and correctly
* Determine eligibility for Red Cross services by assessing client needs and providing appropriate service to clients including referrals to other agencies
* Make follow-up calls to military members and/or families to determine additional needs; log case notes.
* Acquire a working knowledge of local, state and federal resources aiding military members, families and veterans
* Maintain professionalism and conduct as stated in Red Cross policy

Skills

  • Office Management
  • Basic Computer Skills
  • People Skills
  • Case Work / Management
  • Reading Comprehension
  • Community Outreach

Good Match For

N/A

Requirements & Commitment

  • At least one day per week for 2 hours

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