The Volunteer Donation Coordinator Assistant will learn to handle incoming calls on the Habitat Store Donation Line; answer material donation questions, screen offered donations and set donation pick-up appointments. Once trained, this position will work independently all day every Monday to allow the Donation Line to be answered six days a week.
Required Skills and Abilities:
Must have a customer service personality
Able to operate a two or three line phone system (or ability and willingness to learn)
High ability to understand and speak clearly in English with a friendly and empathetic manner
Able to quickly establish rapport on the phone
Training will be provided, experience is not required
This position requires a minimum three month commitment of eight hours on Mondays once training is complete. Additional fill-in dates may be needed if possible, but won't be required.
Please visit habitatsnohomish.org/volunteer to learn more and to sign up for a new volunteer orientation. All volunteers must attend an orientation before they can volunteer.
Feel free to let us know if you are unable to attend the scheduled orientations!
16929 Highway 99, Suite 100, Lynnwood, WA 98037, US
Mission Statement
Seeking to put God's love into action, Habitat for Humanity of Snohomish County brings people together to build homes, community and hope. We envision a world where everyone has a decent and affordable place to live.
Description
Habitat for Humanity of Snohomish County is a registered charity and 501(c)(3) nonprofit organization in Washington. Habitat homeowners help build their own homes alongside volunteers and pay an affordable mortgage. Through financial support and volunteering, everyone can help families achieve the strength, stability and self-reliance they need to build better lives for themselves. Through shelter, we empower.
