Volunteer Donation Coordinator Assistant

The Volunteer Donation Coordinator Assistant will learn to handle incoming calls on the Habitat Store Donation Line; answer material donation questions, screen offered donations and set donation pick-up appointments. Once trained, this position will work independently all day every Monday to allow the Donation Line to be answered six days a week.

Required Skills and Abilities:

• Must have a customer service personality
• Able to operate a two or three line phone system (or ability and willingness to learn)
• High ability to understand and speak clearly in English with a friendly and empathetic manor
• Able to quickly establish rapport on the phone
• Training will be provided, experience is not required

This position requires a minimum three month commitment of eight hours on Mondays once training is complete. Additional fill-in dates may be needed if possible, but won't be required.